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Articles published by J.D. Power

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Commercial Health Plan Member Satisfaction Declines in Key Areas, J.D. Power Finds
From J.D. Power
Via Business Wire
EV Owners Have Lowest Satisfaction with Most Important Mobile App Features, J.D. Power Finds
From J.D. Power
Via Business Wire
J.D. Power & LMC Automotive U.S. Automotive Forecast May 2023
From J.D. Power
Via Business Wire
P&C Insurers Up Their Digital Games to Attract Rising Tide of Shoppers, but Miss on Account Servicing, J.D. Power Finds
From J.D. Power
Via Business Wire
Home Improvement Retailers Compete with Amazon and Win, J.D. Power Finds
From J.D. Power
Via Business Wire
Higher Interest Rates, Ease of Moving Money Drive Higher Customer Satisfaction with Online-Only Banks, J.D. Power Finds
From J.D. Power
Via Business Wire
Fintech Lenders Gain Traction as Consumer Loan Satisfaction Increases, J.D. Power Finds
From J.D. Power
Via Business Wire
Airline Demand-Supply Imbalance is Good for Revenue, Tough on Customer Experience, Says J.D. Power
From J.D. Power
Via Business Wire
Water Utilities Counteract Negative Effects of Inflation with Strong Customer Communication Strategies, J.D. Power Finds
From J.D. Power
Via Business Wire
Vehicle Owners Express Lower Satisfaction with Aftermarket Service Providers, J.D. Power Finds
From J.D. Power
Via Business Wire
J.D. Power-LMC Automotive Forecast for April 2023
From J.D. Power
Via Business Wire
Auto Insurance Shopping and Switch Rates Reach New Highs as Premiums Surge, J.D. Power Finds
From J.D. Power
Via Business Wire
Digital Advice Falling Short of Potential Due to Lack of Client Understanding, J.D. Power Finds
From J.D. Power
Via Business Wire
Inflation Affecting Paint Prices as Consumers Become Do-It-Yourselfers, J.D. Power Finds
From J.D. Power
Via Business Wire
Investor Satisfaction with Full-Service Financial Advisors Crumbles as Markets Fall, J.D. Power Finds
From J.D. Power
Via Business Wire
Lenders Need to Focus on Brand Loyalty in Tighter Leasing Market, J.D. Power Finds
From J.D. Power
Via Business Wire
U.S. Retail Bank Customers: Stressed and Looking to Their Bank for Help, J.D. Power Finds
From J.D. Power
Via Business Wire
J.D. Power and Motorq Collaborate to Measure Real World Electric Vehicle Battery Health
From J.D. Power
Via Business Wire
J.D. Power & LMC Automotive U.S. Automotive Forecast for March 2023
From J.D. Power
Via Business Wire
With Boost from Electric Vehicle Tires, OE Tire Satisfaction Increases, J.D. Power Finds
From J.D. Power
Via Business Wire
Rising Rates Short Circuit Electric Vehicle Home Charging Satisfaction, J.D. Power Finds
From J.D. Power
Via Business Wire
EV Service Jolts J.D. Power CSI Study Results, Resulting in First Satisfaction Decline in Nearly 30 Years
From J.D. Power
Via Business Wire
Owner Satisfaction Gets a Jolt from New Models as Electric Vehicle Market Grows, J.D. Power Finds
From J.D. Power
Via Business Wire
J.D. Power & LMC Automotive U.S. Automotive Forecast for February 2023
From J.D. Power
Via Business Wire
Increasing Severity and Longer Repair Times for Property Claims Test Limits of Insurers’ Digital Tools, J.D. Power Finds
From J.D. Power
Via Business Wire
Lagging Behind: Utilities Need to Update Mobile App Strategies
From J.D. Power
Via Business Wire
Wireless Customers More Price Driven; Overall Satisfaction with Purchase Experience Increases, J.D. Power Finds
From J.D. Power
Via Business Wire
Vehicle Dependability Improves Despite Continued Problems with Technology, J.D. Power Finds
From J.D. Power
Via Business Wire
Wireless Providers Solving Customer Issues Faster, Driving Improved Satisfaction Across Virtually All Channels, J.D. Power Finds
From J.D. Power
Via Business Wire
Inflation Drives Down Small Business Satisfaction with Merchant Services as Cost and Fee Concerns Mount, J.D. Power Finds
From J.D. Power
Via Business Wire
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