Form 6-K

 

SECURITIES AND EXCHANGE COMMISSION

 

Washington, D.C. 20549

 

Report of Foreign Private Issuer

 

Pursuant to Rules 13a-16 or 15d-16 of
the Securities Exchange Act of 1934

 

Dated November 17, 2004

 

VODAFONE GROUP
PUBLIC LIMITED COMPANY

(Exact name of registrant as specified in its charter)

 

VODAFONE HOUSE, THE CONNECTION, NEWBURY, BERKSHIRE, RG14 2FN, ENGLAND
(Address of principal executive offices)

 

Indicate by check mark whether the registrant files or will file annual reports under cover Form 20-F or Form 40-F.

 

Form 20-F   ý       Form 40-F   o

 

Indicate by check mark whether the registrant by furnishing the information contained in this Form is also thereby furnishing the information to the Commission pursuant to Rule 12g3-2(b) under the Securities Exchange Act of 1934.

 

Yes   o                  No   ý

 

If “Yes” is marked, indicate below the file number assigned to the registrant in connection with Rule 12g3-2(b): 82       

 


 

This Report on Form 6-K contains a news release issued by Vodafone Group Plc on November 16, 2004, entitled “VODAFONE GROUP PLC INTERIM RESULTS FOR THE SIX MONTHS TO 30 SEPTEMBER 2004”.

 


 


VODAFONE GROUP PLC

INTERIM RESULTS FOR THE
SIX MONTHS TO 30 SEPTEMBER 2004

Embargo:
Not for
publication
before 07:00
hours
16 November
2004

 

                  Group turnover of £16.8 billion.  Mobile turnover increased to £16.4 billion, with organic growth at constant exchange rates of 6%

 

                  Net organic proportionate customer additions in the half year of 7.4 million, representing annualised organic growth of 11%.  Closing proportionate customer base of 146.7 million

 

                  Group operating profit, before goodwill amortisation and exceptional items, of £5.7 billion, with organic growth at constant exchange rates of 5%

 

                  Earnings per share, before goodwill amortisation and exceptional items, increased by 10% to 5.28 pence.  Basic loss per share was 4.77 pence.  Loss for the period was £3.2 billion

 

                  Interim dividend per share increased by 100% to 1.91 pence with the current expectation that the final dividend will also increase by 100%

 

                  Share purchase programme increased from £3 billion to around £4 billion completing by March 2005, of which £1.8 billion has been expended to date

 

Arun Sarin, Chief Executive, commented:

 

I am very pleased to present a robust set of half year results demonstrating a strong overall operational performance.  Following the successful launch of 3G services, we are excited about our growth opportunities and ability to leverage global scale and scope advantages.

 

The strong underlying cash flows from the business and our future growth prospects have enabled a rebasing of the dividend, which has been increased by 100%, and a further increase to our share purchase programme, from £3 billion to around £4 billion, consistent with our goal of delivering superior returns to our shareholders.

 

1


 

Chief Executive’s Statement

 

Our first half results demonstrate a robust operational performance, which reflects Vodafone’s industry leading position and global footprint.

 

Organic revenue growth in the first half in our controlled mobile businesses was 6% and on a proportionate basis was 10%.  A key driver has been the continued strong growth in customers across many of our controlled businesses, principally the UK, Spain and Germany, as well as in Verizon Wireless, our associate business in the US, offset by weaker performance in Japan.

 

We continue to be excited about the future growth opportunities for our business.  We have recently launched a compelling set of new services on our 3G platform in 13 markets with a wide range of industry leading new handsets.  With new and attractive pricing for both data and voice services, Vodafone is delivering on its promise to delight the customer.  Our 3G launch gives us a market leading, differentiated customer proposition in Europe and significantly improves our competitive position in Japan.

 

As we announced on 10 November, we expect 3G to deliver a material benefit to our business over time and are targeting more than 10 million Vodafone live! with 3G customers in our controlled operations by the end of March 2006.

 

Another core focus of the Group is to leverage our scale and scope advantage through the One Vodafone programme.  In September we announced financial targets to quantify the benefits from One Vodafone.  We are targeting to realise £2.5 billion of annual pre-tax operating free cash flow in the 2008 financial year through both increased productivity and revenue enhancements.  This annual benefit is made up of cost savings of £1.4 billion and revenue based enhancements of £1.1 billion and which we expect to have a significant impact on our financial performance in the future.

 

In order to deliver on our 3G and One Vodafone objectives, we recently announced changes in management responsibilities and a new organisational structure.  These changes will enable us to better respond to the high expectations of our customers.  In an increasingly competitive environment, faster execution will enable us to continue to deliver benefits to our customers, our employees and our shareholders.

 

Overall the business is performing well and on track with our expectations at the beginning of the year.  For the full year, we expect double digit organic growth in average proportionate customers and high single digit organic growth in proportionate mobile revenue.  We still see broadly stable proportionate mobile margins, excluding the impact of stake changes in the current year, and free cash flow of around £7 billion.

 

Supported by strong underlying cash flow generation and strong growth prospects for the business, we have announced today a rebasing of the interim dividend to 1.91 pence per share and have increased the share purchase programme from £3 billion to around £4 billion, completing by the end of March 2005.  This is consistent with our stated intention to increase returns to our shareholders and our statement that we do not wish to delever the Group any further but wish to retain financial flexibility to pursue selective, value enhancing opportunities that may arise.

 

These are exciting times for Vodafone as we lead the way in delivering an enhanced customer experience that we believe will deliver superior returns for our shareholders.

 

Arun Sarin

 

2


 

GROUP FINANCIAL HIGHLIGHTS

 

Statutory

 

Six months to 30 September

 

 

 

 

 

2004

 

2003

 

 

% change

 

 

 

£m

 

£m

 

£

 

Organic(1)

 

 

 

 

 

 

 

 

 

 

 

Turnover

 

 

 

 

 

 

 

 

 

- continuing operations

 

16,796

 

16,081

 

4

 

7

 

- discontinued operations

 

 

818

 

 

 

 

 

 

 

16,796

 

16,899

 

(1)

 

7

 

 

 

 

 

 

 

 

 

 

 

Group EBITDA, before exceptional items

 

6,505

 

6,618

 

(2)

 

6

 

 

 

 

 

 

 

 

 

 

 

Total Group operating profit, before goodwill amortisation and exceptional items

 

5,685

 

5,722

 

(1)

 

5

 

 

 

 

 

 

 

 

 

 

 

Profit on ordinary activities before taxation, goodwill amortisation and exceptional items

 

5,394

 

5,366

 

1

 

 

 

Goodwill amortisation

 

(7,300)

 

(7,651)

 

(5)

 

 

 

Net exceptional items

 

22

 

293

 

 

 

 

Loss on ordinary activities before taxation

 

(1,884)

 

(1,992)

 

(5)

 

 

 

 

 

 

 

 

 

 

 

 

 

Loss for the financial period

 

(3,195)

 

(4,254)

 

(25)

 

 

 

 

 

 

 

 

 

 

 

 

 

Effective tax rate before goodwill amortisation and exceptional items

 

28.9%

 

30.9%

 

 

 

 

 

 

Proportionate

 

Six months to 30 September

 

 

 

 

 

 

 

2004

 

2003

 

 

% change

 

 

 

£m

 

£m

 

£

 

Organic(1)

 

 

 

 

 

 

 

 

 

 

 

Turnover

 

 

 

 

 

 

 

 

 

- mobile telecommunications

 

20,711

 

18,675

 

11

 

10

 

- other operations

 

468

 

1,017

 

(54)

 

 

 

 

 

21,179

 

19,692

 

8

 

10

 

 

 

 

 

 

 

 

 

 

 

EBITDA before exceptional items

 

 

 

 

 

 

 

 

 

- mobile telecommunications

 

8,218

 

7,570

 

9

 

10

 

- other operations

 

77

 

222

 

(65)

 

 

 

 

 

8,295

 

7,792

 

6

 

10

 

 

 

 

 

 

 

 

 

 

 

Mobile EBITDA margin before exceptional items

 

39.7%

 

40.5%

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Proportionate information is calculated on the basis described on page 33.

 

 

Cash flow information

 

Six months to 30 September

 

 

 

 

 

 

 

2004

 

2003

 

% change

 

 

 

 

 

£m

 

£m

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Net cash inflow from operating activities

 

6,379

 

6,081

 

5

 

 

 

 

 

 

 

 

 

 

 

 

 

Free cash flow

 

4,300

 

4,641

 

(7)

 

 

 

 

 

 

 

 

 

 

 

 

 

Net debt at 30 September

 

(8,721)

 

(10,906)

 

(20)

 

 

 

 

Per share information

 

Six months to 30 September

 

 

 

 

 

 

 

2004

 

2003

 

% change

 

 

 

 

 

Pence

 

Pence

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Earnings/(loss) per share

 

 

 

 

 

 

 

 

 

- before goodwill amortisation and exceptional items

 

5.28

 

4.78

 

10

 

 

 

- after goodwill amortisation and exceptional items

 

(4.77)

 

(6.24)

 

(24)

 

 

 

 

 

 

 

 

 

 

 

 

 

Dividend per share

 

1.91

 

0.9535

 

100

 

 

 

 

This results announcement contains certain information on the Group’s results and cash flows that have been derived from amounts calculated in accordance with UK Generally Accepted Accounting Principles, (“UK GAAP”), but are not themselves UK GAAP measures.  They should not be viewed in isolation as alternatives to the equivalent UK GAAP measure and should be read in conjunction with the equivalent UK GAAP measure.  Further disclosures are also provided under “Use of Non-GAAP Financial Information” on page 36.

 

(1)   Organic growth at constant exchange rates.  See page 37 for definitions

 

3


 

GROUP OPERATING HIGHLIGHTS

 

 

 

Six months to / as at 30 September

 

 

 

 

 

2004

 

2003

 

% change

 

 

 

 

 

 

 

 

 

Organic net proportionate customer additions (million)

 

7.4

 

5.7

 

30

 

Proportionate customer additions arising from stake changes (million)

 

5.9

 

(0.1)

 

 

 

Closing proportionate customer base (million)

 

146.7

 

125.3

 

17

 

 

 

 

 

 

 

 

 

Vodafone live! – closing customers (million)(1)

 

11.5

 

2.9

 

 

 

 

 

 

 

 

 

 

 

Vodafone Mobile Connect datacard

 

 

 

 

 

 

 

– number of datacards sold to date(1)(2)

 

 

 

 

 

 

 

 

 

323,000

 

127,000

 

 

 

 

 

 

 

 

 

 

 

Partner Networks – countries

 

13

 

9

 

 

 

 

 

 

 

 

 

 

 

Mobile voice usage (billion minutes)

 

83.7

 

76.7

 

9

 

Non-voice services as% of service revenue

 

16.4%

 

15.5%

 

 

 

 

 

 

 

 

 

 

 

Mobile tangible fixed assets

 

 

 

 

 

 

 

– Additions (£ billion)

 

2.1

 

2.0

 

5

 

– As a percentage of mobile turnover

 

12.8%

 

12.7%

 

 

 

 

 

 

 

 

 

 

 

(1)   On a controlled venture basis

 

(2)   Includes in excess of 100,000 sales of Vodafone Mobile Connect 3G/GPRS datacards in the six months ended 30 September 2004 (2003: nil)

 

 

SIGNIFICANT TRANSACTIONS

 

The Group’s effective shareholding in Vodafone Japan increased by 28.5% to 98.2% for consideration of ¥475 billion (£2.4 billion).  The subsequent merger of certain legal entities on 1 October 2004 simplified the Group structure in Japan and, as a result, the Group’s shareholding in Vodafone Japan reduced to 97.7%.

 

OUTLOOK

 

Please see “Forward-Looking Statements” on page 35.

 

For the year ending 31 March 2005

 

The Group expects to deliver organic growth of around 10% in average proportionate mobile customers leading to high single digit growth in proportionate mobile revenue, when compared to the prior year.

 

Taking into account the necessary investment and costs associated with opening and operating 3G networks, as well as the effect of declines in interconnect rates, the Group expects the proportionate mobile EBITDA margin to be broadly stable compared to that achieved last year, excluding the impact of stake changes in the current year.  As a result of the above and including the impact of stake changes, most notably in Japan, the proportionate mobile EBITDA margin will be slightly lower.

 

Capitalised fixed asset additions are anticipated to be around £5 billion.  Depreciation and licence amortisation is expected to be around £0.7 billion higher than last year, reflecting the timing of the commercial launch of 3G services.

 

Free cash flow is expected to be around £7 billion.  This is lower than in the 2004 financial year due to:

 

                  The inclusion in the 2004 financial year of £0.8 billion of non-recurring receipts from hedging instruments and free cash flow generated by the fixed line business in Japan prior to its disposal; and

 

                  Approximately £1 billion of additional cash expenditure on fixed assets, which is mainly due to movements in capital creditors, together with higher tax payments of around £1.8 billion.

 

Share purchases are currently planned to be around £4 billion in the financial year, subject to maintenance of credit ratings, of which £1.8 billion had been expended at 30 September 2004.

 

4


 

For the year ending 31 March 2006

 

The Group expects to deliver high single digit organic growth in average proportionate mobile customers leading to similar growth in proportionate mobile revenue, when compared to the 2005 financial year.  The Group also expects to have over 10 million registered customers using Vodafone live! with 3G in its controlled operations by the end of March 2006.

 

The proportionate mobile EBITDA margin is expected to be broadly stable to that anticipated for the 2005 financial year.

 

Capitalised fixed asset additions are expected to be of the order of £5 billion.

 

These expectations for the 2006 financial year are on a UK GAAP basis.  The Group will provide guidance under IFRS on 20 January 2005.  A description of the expected significant differences between IFRS and the Group’s UK GAAP accounting policies is provided on page 22.

 

The section entitled “Cash Flows and Funding”, on page 21, provides information in relation to potential future dividend payments by Vodafone Italy.

 

Other

 

The section of this Interim Results press release entitled “One Vodafone” on page 18 provides additional forward- looking statements in relation to the expected future benefits of One Vodafone initiatives on operating free cash flow, revenue, capital expenditure and operating expenditure.

 

5


 

BUSINESS REVIEW

 

The Group has amended its segmental disclosure of turnover to a gross of intercompany turnover basis, rather than a net of intercompany turnover basis as previously disclosed, in order to facilitate analysis of the performance of the Group and as part of the Group’s preparations for the introduction of IFRS.  There is no impact on total Group turnover, which continues to be stated on a net of intercompany turnover basis.  In addition, a more detailed analysis of the results of the Group’s mobile telecommunications business and certain key markets has been provided, on a basis consistent with internal measures, to facilitate management’s discussion of the results.

 

 

 

 

 

Six months to 30 September

 

 

 

 

 

 

 

 

 

2004

 

2003

 

 

% change

 

 

 

 

 

£m

 

£m

 

£

 

Organic

 

 

 

 

 

 

 

 

 

 

 

 

 

Turnover

 

Mobile telecommunications

 

 

 

 

 

 

 

 

 

 

 

- Total service revenue

 

14,546

 

14,114

 

3

 

5

 

 

 

- Other revenue(1)

 

1,817

 

1,592

 

14

 

 

 

 

 

 

 

16,363

 

15,706

 

4

 

6

 

 

 

Other operations

 

513

 

1,607

 

(68)

 

 

 

 

 

Less: turnover between mobile and other operations

 

(80)

 

(414)

 

(81)

 

 

 

 

 

 

 

16,796

 

16,899

 

(1)

 

7

 

 

 

 

 

 

 

 

 

 

 

 

 

Total Group operating

 

Mobile telecommunications

 

5,670

 

5,684

 

 

 

 

profit(2)(3)

 

Other operations

 

15

 

38

 

(61)

 

 

 

 

 

 

 

5,685

 

5,722

 

(1)

 

5

 

Goodwill amortisation

 

 

 

(7,300)

 

(7,651)

 

(5)

 

 

 

Exceptional operating items

 

 

 

 

351

 

 

 

 

Total Group operating loss

 

 

 

(1,615)

 

(1,578)

 

2

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Mobile telecommunications

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Trading results

 

Voice services

 

12,157

 

11,926

 

2

 

 

 

 

 

Non-voice services

 

2,389

 

2,188

 

9

 

 

 

 

 

Total service revenue

 

14,546

 

14,114

 

3

 

5

 

 

 

Other revenue(1)

 

283

 

164

 

73

 

 

 

 

 

Other direct costs

 

(964)

 

(921)

 

5

 

 

 

 

 

Interconnect costs

 

(2,189)

 

(2,102)

 

4

 

 

 

 

 

Net acquisition costs(1)

 

(983)

 

(866)

 

14

 

 

 

 

 

Net retention costs(1)

 

(883)

 

(721)

 

22

 

 

 

 

 

Payroll

 

(1,044)

 

(1,006)

 

4

 

 

 

 

 

Other operating expenses

 

(2,344)

 

(2,346)

 

 

 

 

 

 

EBITDA(2)

 

6,422

 

6,316

 

2

 

5

 

 

 

Depreciation and amortisation(3)

 

(2,314)

 

(1,995)

 

16

 

 

 

 

 

Share of operating profit in associated undertakings(2)(3)

 

1,562

 

1,363

 

15

 

 

 

 

 

Total Group operating profit(2)(3)

 

5,670

 

5,684

 

 

4

 

 

 

 

 

 

 

 

 

 

 

 

 

(1)   Turnover for the mobile telecommunications business includes revenue of £1,534 million (2003: £1,428 million) which has been deducted from acquisition and retention costs and excluded from other revenue in the trading results

 

(2)   Before exceptional items

 

(3)   Before goodwill amortisation

See page 37 for definition of terms

 

 

GROUP RESULTS

 

Turnover decreased by 1% to £16,796 million in the six months ended 30 September 2004, comprising organic growth of 7%, offset by unfavourable movements in exchange rates of 4% and the effect of acquisitions and disposals of 4%, principally the disposal of Japan Telecom.  The foreign exchange impact primarily arose due to the relative strength of Sterling against the Euro and Yen compared to the prior period.

 

After goodwill amortisation and exceptional items, the Group reported a total operating loss of £1,615 million, compared with a loss of £1,578 million for the prior period.  The charges for goodwill amortisation, which do not affect the cash flows of the Group or the ability of the Company to pay dividends, fell by 5% to £7,300 million, principally as a result of the impact of foreign exchange movements.  Total Group operating profit, before goodwill amortisation and exceptional items, decreased by 1% to £5,685 million, with underlying organic growth of 5%, as unfavourable exchange rate movements, particularly the strengthening of Sterling against the Euro and the US Dollar, reduced this growth by 5% and the effect of acquisitions and disposals led to a further reduction of 1%.

 

6


 

MOBILE TELECOMMUNICATIONS RESULTS

 

Turnover

 

Turnover in the mobile telecommunications businesses increased by 4%, or 6% on an organic basis at constant exchange rates.  The increase in turnover was driven principally by organic service revenue growth, at constant exchange rates, of 5%, which improved principally as a result of growth of 8% in the Group’s average controlled customer base compared to the prior period.

 

Voice revenue improved by 4% on an organic basis at constant exchange rates, following an increase in total voice usage in controlled mobile businesses of 9% to 83.7 billion minutes for the six months ended 30 September 2004, offset by competitive pressures resulting in tariff reductions and lower termination rates reducing incoming revenue.

 

Non-voice revenue increased to £2,389 million for the six months ended 30 September 2004, or 12% on an organic basis at constant exchange rates.  Messaging revenue continued to represent the largest component of non-voice revenue.  Data revenue as a percentage of non-voice revenue increased to 26.7% compared to 25.6% for the prior period as the Group continued to drive adoption of new consumer services, such as Vodafone live!, and business offerings, including Vodafone Mobile Connect datacard and BlackBerry from Vodafone.

 

Other revenue increased to £1,817 million, or 12% on an organic basis at constant exchange rates.  The increase has arisen from higher levels of gross additions and upgrades in the period and revenue from non-Vodafone customers acquired as a result of the acquisition of UK service providers in the prior year.  Other revenue related to acquisition and retention activities increased to £1,534 million, or 10% on an organic basis at constant exchange rates.

 

Group operating profit before goodwill amortisation and exceptional items

 

Acquisition and retention costs, net of attributable revenue, increased by 18% to £1,866 million.  The increase was primarily driven by higher customer growth in the UK and Spain and increased investment in retention activities in the UK and Japan.  Other operating expenses as a percentage of service revenue reduced from 16.6% to 16.1% as the Group continued to realise cost efficiencies, particularly in network and IT costs.

 

Depreciation and licence amortisation charges increased by 16% following the commencement of 3G services in a number of the Group’s controlled mobile businesses.  Licence amortisation amounted to £204 million in the period compared to £22 million in the prior period.

 

The Group’s share of operating profit, before goodwill amortisation and exceptional items, in associated undertakings grew strongly, primarily due to growth at Verizon Wireless in the US.

 

Total Group operating profit, before goodwill amortisation and exceptional items, for the mobile businesses decreased by less than 1% to £5,670 million, with organic growth of 4%, as unfavourable exchange rate movements, particularly the strengthening of Sterling against the Euro and the US Dollar, reduced this growth by 5%.  The acquisition of service providers in the UK in the prior year increased growth by 1%.

 

PROPORTIONATE RESULTS

 

Group proportionate turnover increased by 8% to £21,179 million as a result of both organic growth and the effect of increased stakes in a number of the Group’s existing businesses, partially offset by the disposal of Japan Telecom.  In the mobile businesses, proportionate turnover grew by 11% to £20,711 million, representing organic growth of 10%.

 

The Group’s proportionate EBITDA margin, before exceptional items, for the mobile businesses decreased from 40.5% for the six months ended 30 September 2003 to 39.7% in the current period.  The main reasons for this decrease were the strengthening of Sterling, which has had a greater impact on the Group’s higher margin operations, the buy-out of the minority interests in Vodafone Japan in the current period and the increase in acquisition and retention costs referred to above.

 

7


 

MOBILE TELECOMMUNICATIONS – REGIONAL REVIEW

 

In October 2004, the Group announced changes to the regional structure of its operations, effective from 1 January 2005.  The following results are presented in accordance with the current regional structure.  Proforma segmental results for the new structure are provided on page 42.  The preliminary results announcement and Annual Report for the year ending 31 March 2005 will reflect the new regional structure.

 

UNITED KINGDOM AND IRELAND

 

Financial highlights

 

 

 

Six months to 30 September

 

 

 

 

 

 

 

2004

 

2003

 

% change

 

 

 

 

 

£m

 

£m

 

 

 

 

 

 

 

 

 

 

 

 

 

Turnover

 

United Kingdom(1)

 

2,563

 

2,167

 

18

 

 

 

Ireland

 

406

 

383

 

6

 

 

 

Less: intra-segment turnover

 

(9)

 

(7)

 

 

 

 

 

 

 

2,960

 

2,543

 

16

 

 

 

 

 

 

 

 

 

 

 

Total Group operating profit(2)

 

United Kingdom

 

491

 

549

 

(11)

 

 

 

Ireland

 

146

 

136

 

7

 

 

 

 

 

637

 

685

 

(7)

 

 

 

 

 

 

 

 

 

 

 

United Kingdom

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Trading results

 

Voice services

 

1,879

 

1,718

 

9

 

 

 

Non-voice services

 

404

 

302

 

34

 

 

 

Total service revenue

 

2,283

 

2,020

 

13

 

 

 

Other revenue(1)

 

94

 

19

 

 

 

 

 

Other direct costs

 

(189)

 

(112)

 

69

 

 

 

Interconnect costs

 

(410)

 

(380)

 

8

 

 

 

Net acquisition costs(1)

 

(186)

 

(117)

 

59

 

 

 

Net retention costs(1)

 

(198)

 

(147)

 

35

 

 

 

Payroll

 

(201)

 

(198)

 

2

 

 

 

Other operating expenses

 

(339)

 

(299)

 

13

 

 

 

Depreciation and amortisation(2)

 

(363)

 

(237)

 

53

 

 

 

Total Group operating profit(2)

 

491

 

549

 

(11)

 

 

 

 

 

 

 

 

 

 

 

 

 

EBITDA margin

 

33.3%

 

36.3%

 

 

 

 

 

 

 

 

 

 

 

 

 

KPIs

 

Closing Customers (‘000)

 

14,600

 

13,483

 

8

 

 

 

Average monthly ARPU

 

£26.6

 

£25.1

 

6

 

 

 

 

 

 

 

 

 

 

 

(1)   Turnover for UK includes revenue of £186 million (2003: £128 million) which has been excluded from other revenue and deducted from acquisition and retention costs in the trading results

 

(2)   Before goodwill amortisation

 

See page 37 for definition of terms

 

 

United Kingdom

 

The United Kingdom market continued to be one of the most competitive in which Vodafone operates in Europe.  Nevertheless, Vodafone has been successful in attracting high value customers through differentiated products, service quality and network performance.

 

Turnover increased by 18% to £2,563 million, comprising underlying growth of 7% and the effect of the acquisition of a number of service providers in the prior year, including Singlepoint (4U) Limited, which contributed growth of 11%.  Growth in voice revenue resulted from an increase of 7% in the average number of customers for the six months ended 30 September 2004 compared to the prior period and the impact of service provider acquisitions.  Non-voice revenue improved to 17.7% of service revenue for the six months ended 30 September 2004 compared to 15.0% for the prior period as usage levels of messaging and other non-voice offerings, including Vodafone live!, Vodafone Mobile Connect datacards and BlackBerry from Vodafone devices, increased.  The number of Vodafone live! customers grew to 2,403,000 at 30 September 2004.

 

Average monthly ARPU increased compared to the prior period, driven by growth in contract ARPU.  The increase was primarily due to rising non-voice revenue and the impact of service provider acquisitions in the prior year.

 

8


 

Registered customers increased by 4% over the six month period to 14,600,000, compared to 1% in the six month period to 30 September 2003, demonstrating Vodafone UK’s increased focus on acquisition and retention activities and the success of new tariffs and services for the corporate and business segments.  The contract customer base was maintained at 40% of total registered customers.

 

In September 2004, Vodafone UK, along with the other mobile network operators, excluding the third generation operator, reduced its termination charges by approximately 30% following the publication by OFCOM, the national regulator, in June 2004 of its “Statement on Wholesale Mobile Voice Call Termination”.  The current regulation extends to 31 March 2006 and no further reduction in termination rates is anticipated during this period.

 

During the period an agreement was reached to provide wholesale services to BT and at the end of September 2004, 5,000 BT customers were connected to the Vodafone network under this agreement.

 

The UK EBITDA margin fell by 3.0 percentage points to 33.3% compared to the six months to 30 September 2003.  This is a result of increased investment in acquisition and retention activity, leading to higher levels of customer additions and equipment upgrades, and also the impact of the service provider acquisitions, which included lower margin non-Vodafone customers.  These effects are partially offset by reduced payroll costs as a percentage of turnover following the restructuring programme announced in the second half of the previous financial year.  The EBITDA margin in the current period has improved by 1.9 percentage points from the second half of the previous financial year.  Vodafone UK has launched and is executing a structured plan to drive revenue and margin growth.  The key elements of this plan are to sustainably differentiate and segment the customer base allowing more effective targeted marketing, a drive to lower costs and to position the organisation for the future.  Under the drive to lower costs, Vodafone UK is continuing to consolidate and simplify its network and customer service operations.  Support costs are also expected to be reduced.  The full benefits from this programme are expected to be realised over a number of years.

 

Other revenue and other direct costs have both increased as a result of non-Vodafone customers acquired as part of service provider acquisitions in the prior year.

 

Operating profit before goodwill amortisation was impacted by the factors above and by an increase in both depreciation and licence amortisation charges, primarily due to the commencement of 3G services towards the end of the previous financial year.

 

Ireland

 

Vodafone Ireland’s turnover increased by 11% when measured in local currency, benefiting from an increasing customer base and strong growth in voice usage.  Non-voice revenue as a percentage of service revenue was 20.0% for the six months ended 30 September 2004.  Average monthly ARPU grew from €49.2 for the six months ended 30 September 2003 to €51.4 for the six months ended 30 September 2004, predominantly a result of growth in voice revenue as Ireland continued to have the highest level of outgoing voice usage per customer in the Group’s controlled mobile businesses.  Operating profit before goodwill amortisation increased by 13% in local currency, principally driven by the increased turnover combined with improvements in operating efficiency.

 

Vodafone Ireland successfully maintained its market leadership with an approximate market share of 54% for the quarter ended 30 June 2004 and a closing customer base at 30 September 2004 of 1,890,000.

 

9


 

NORTHERN EUROPE

 

Financial highlights

 

 

 

Six months to 30 September

 

 

 

 

 

 

 

 

 

2004

 

2003

 

 

% change

 

 

 

 

 

£m

 

£m

 

£

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Turnover

 

Germany(1)

 

2,808

 

2,773

 

1

 

6

 

 

 

Other Northern Europe

 

993

 

988

 

1

 

 

 

 

 

Less: intra-segment turnover

 

(23)

 

(18)

 

 

 

 

 

 

 

 

 

3,778

 

3,743

 

1

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Total Group operating

 

Germany

 

876

 

911

 

(4)

 

1

 

profit(2)

 

Other Northern Europe

 

771

 

778

 

(1)

 

 

 

 

 

 

 

1,647

 

1,689

 

(2)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Germany

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Trading results

 

Voice services

 

2,185

 

2,163

 

1

 

6

 

 

 

Non-voice services

 

451

 

438

 

3

 

8

 

 

 

Total service revenue

 

2,636

 

2,601

 

1

 

6

 

 

 

Other revenue(1)

 

69

 

63

 

10

 

16

 

 

 

Other direct costs

 

(158)

 

(162)

 

(2)

 

1

 

 

 

Interconnect costs

 

(377)

 

(383)

 

(2)

 

3

 

 

 

Net acquisition costs(1)

 

(166)

 

(166)

 

 

5

 

 

 

Net retention costs(1)

 

(157)

 

(157)

 

 

5

 

 

 

Payroll

 

(198)

 

(193)

 

3

 

7

 

 

 

Other operating expenses

 

(331)

 

(339)

 

(2)

 

2

 

 

 

Depreciation and amortisation(2)

 

(442)

 

(353)

 

25

 

31

 

 

 

Total Group operating profit(2)

 

876

 

911

 

(4)

 

1

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

EBITDA margin

 

46.9%

 

45.6%

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

KPIs

 

Closing Customers (‘000)

 

26,092

 

23,780

 

10

 

 

 

 

 

Average monthly ARPU

 

€25.7

 

€26.6

 

(3)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(1)   Turnover for Germany includes revenue of £103 million (2003: £109 million) which has been excluded from other revenue and deducted from acquisition and retention costs in the trading results

 

(2)   Before goodwill amortisation

 

See page 37 for definition of terms

 

 

Germany

 

Vodafone is well positioned in the German mobile market.  Its customer base represented 38% of the market as of 30 June 2004, and, together with the incumbent operator which has a slightly higher market share, is significantly ahead of the other two operators.  Profitability, in local currency, has improved and Vodafone Germany’s EBITDA margin represents the highest in the market.

 

The average customer base for the period increased by 9%, compared to the six months to 30 September 2003, driving the 6% growth in service revenue in local currency.  Customer growth has been a result of the success of competitively priced offerings such as partner cards, which offer a second SIM card without a handset to contract customers at a low monthly cost to the customer.  For prepaid customers, connection fees have been reduced.  Vodafone Germany benefits from lower than average subsidies on both of these plans, although partner cards have had a dilutive effect on contract ARPU.  Contract bundles, first introduced in March 2004 and aimed at acquiring higher value customers, have been successful in reducing this dilutive effect.  Prepaid ARPU has also reduced following a rise in the number of lower spending customers and a fall in activity level.

 

Non-voice revenue increased by 8% compared to the six months ended 30 September 2003, as a marginal decline in messaging revenue and usage was offset by an 83% increase in revenue from the Group’s other data offerings, primarily Vodafone live! in the consumer segment and Vodafone Mobile Connect datacards in the business segment.  Non-voice revenue represented 17.1% of service revenue for the period compared to 16.8% for the six months ended 30 September 2003.  Vodafone Germany became the first operator in the country to offer 3G services in May 2004.  The number of Vodafone live! customers increased to 3,570,000 customers at 30 September 2004.

 

Control over costs has improved EBITDA margin by 1.3 percentage points over the comparable period to 46.9%.  A higher proportion of prepaid additions and lower contract subsidies, as discussed above, led to net acquisition costs increasing 5% in local currency in spite of a 10% increase in gross customer additions.  Lower loyalty scheme costs had a similar effect on net retention costs, which increased 5% in local currency on a 10% increase

 

10


 

in gross upgrades.  Other costs remained relatively stable compared to the six months ended 30 September 2003.

 

The commencement of depreciation and amortisation on the 3G network and licence, following launch of services in the second half of the previous financial year, impacted operating profit before goodwill amortisation, with the licence amortisation representing the largest share of this increase.

 

Vodafone Germany has agreed to reduce its mobile call termination rate with Deutsche Telekom for incoming calls from Deutsche Telekom fixed lines by 23% over two years, from 14.3 eurocents per minute to 13.2 eurocents in December 2004 and to 11.0 eurocents in December 2005, subject to regulatory approval.

 

Other Northern Europe

 

Proportionate customers for the Group’s other operations in the Northern Europe region increased by 6% in the six month period to 30 September 2004.

 

Turnover increased marginally in spite of the strengthening of Sterling against local currencies.  Vodafone Netherlands and Vodafone Sweden reported stable turnover when measured in local currency despite competitive pressures on pricing and imposed termination rate reductions.  Vodafone Hungary continued to grow strongly, increasing turnover by 38% in local currency, as a result of an ARPU uplift and an enlarged customer base.

 

Operating profit before goodwill amortisation decreased, principally as a result of a decline in the profitability of Vodafone Sweden, due to significantly higher operating expenses and depreciation charges, following the continuing cost of developing the 3G network which was launched in July 2004, and increased acquisition and retention costs as competition intensified.  In the Netherlands, operating profit before goodwill amortisation increased as a result of a release of a provision, following a successful appeal reducing a fine imposed by the Dutch Competition Authority on mobile operators for a breach of the Dutch Competition Act.  The effect of this release was partially offset by a rise in customer acquisition costs.  SFR reported strong revenue growth as a result of a 7% increase in the average customer base over the prior period and improved usage of voice and non-voice services, including Vodafone live! which had 1.4 million SFR customers at 30 September 2004.  The Group’s share of the operating profit before goodwill amortisation of SFR increased following this revenue growth and an improved operating margin.

 

On 24 September 2004, the Group entered into a sale and purchase agreement to acquire the remaining 7.2% shareholding in Vodafone Hungary from Antenna Hungaria Rt.  The sale is due to be completed on or before 31 December 2004, subject to certain conditions.

 

11


 

SOUTHERN EUROPE

 

Financial highlights

 

 

 

Six months to 30 September

 

 

 

 

 

 

 

 

 

2004

 

2003

 

 

% change

 

 

 

 

 

£m

 

£m

 

£

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Turnover

 

Italy(1)

 

2,723

 

2,634

 

3

 

8

 

 

 

Spain

 

1,554

 

1,330

 

17

 

22

 

 

 

Other Southern Europe

 

1,087

 

955

 

14

 

 

 

 

 

Less: intra-segment turnover

 

(21)

 

(16)

 

 

 

 

 

 

 

 

 

5,343

 

4,903

 

9

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Total Group operating

 

Italy

 

1,127

 

1,113

 

1

 

6

 

profit(2)

 

Spain

 

397

 

384

 

3

 

8

 

 

 

Other Southern Europe

 

283

 

232

 

22

 

 

 

 

 

 

 

1,807

 

1,729

 

5

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Italy

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Trading results

 

Voice services

 

2,239

 

2,213

 

1

 

6

 

 

 

Non-voice services

 

369

 

312

 

18

 

24

 

 

 

Total service revenue

 

2,608

 

2,525

 

3

 

8

 

 

 

Other revenue(1)

 

7

 

7

 

 

11

 

 

 

Other direct costs

 

(146)

 

(143)

 

2

 

8

 

 

 

Interconnect costs

 

(464)

 

(442)

 

5

 

10

 

 

 

Net acquisition costs(1)

 

(38)

 

(32)

 

19

 

24

 

 

 

Net retention costs(1)

 

(41)

 

(33)

 

24

 

29

 

 

 

Payroll

 

(161)

 

(152)

 

6

 

11

 

 

 

Other operating expenses

 

(310)

 

(301)

 

3

 

8

 

 

 

Depreciation and amortisation(2)

 

(328)

 

(316)

 

4

 

8

 

 

 

Total Group operating profit(2)

 

1,127

 

1,113

 

1

 

6

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

EBITDA margin

 

53.4%

 

54.3%

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

KPIs

 

Closing customers (‘000)

 

21,686

 

19,982

 

9

 

 

 

 

 

Average monthly ARPU

 

€30.3

 

€30.5

 

(1)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(1)   Turnover for Italy includes revenue of £108 million (2003: £102 million) which has been excluded from other revenue and deducted from acquisition and retention costs in the trading results

 

(2)   Before goodwill amortisation and exceptional items

 

See page 37 for definition of terms

 

 

Italy

 

Vodafone’s strategy in Italy is focused on gaining high value customers.  Market share, in terms of revenue, was approximately 39% for the quarter ended 31 March 2004 compared to a customer market share of approximately 36% at 31 March 2004, demonstrating the Group’s commitment to service such customers.  Market penetration levels, including the effect of customers having a SIM from more than one mobile operator, are over 100%, but excluding this effect, penetration was lower.

 

The increasing customer base continued to be the main driver of service revenue growth, with average customers for the period 9% higher than the comparative period.  Activity levels among the base, however, declined to 92% at 30 September 2004 from 94% at 30 September 2003, due to competition, resulting in a slightly reduced average monthly ARPU.  Revenue growth over the summer was impacted by extended promotions providing reductions in airtime charges, which have been successful in stimulating higher usage.

 

Improved messaging revenue represents the main proportion of the increase in non-voice revenue.  A 114% increase in revenue from the Group’s data offerings, including Vodafone live! and Vodafone Mobile Connect datacards, also contributed.  By 30 September 2004, Vodafone Italy had 1,643,000 Vodafone live! customers.

 

The EBITDA margin fell slightly due to higher interconnect costs as a result of increased international roaming, and increased investments in acquisition and retention activities arising from competitive pressures, though these effects have been partially offset by ongoing operational efficiencies.  Operating profit, before goodwill amortisation and exceptional items, was impacted by the same factors.

 

12


 

Financial highlights

 

 

 

Six months to 30 September

 

 

 

 

 

 

 

 

 

2004

 

2003

 

 

% change

 

 

 

 

 

£m

 

£m

 

£

 

 

Spain

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Trading results

 

Voice services

 

1,246

 

1,100

 

13

 

18

 

 

 

Non-voice services

 

180

 

131

 

37

 

44

 

 

 

Total service revenue

 

1,426

 

1,231

 

16

 

21

 

 

 

Other revenue(1)

 

1

 

1

 

 

(16)

 

 

 

Other direct costs

 

(117)

 

(91)

 

29

 

35

 

 

 

Interconnect costs

 

(266)

 

(240)

 

11

 

16

 

 

 

Net acquisition costs(1)

 

(115)

 

(62)

 

85

 

94

 

 

 

Net retention costs(1)

 

(75)

 

(65)

 

15

 

21

 

 

 

Payroll

 

(66)

 

(71)

 

(7)

 

(3)

 

 

 

Other operating expenses

 

(224)

 

(190)

 

18

 

23

 

 

 

Depreciation and amortisation(2)

 

(167)

 

(129)

 

29

 

36

 

 

 

Total Group operating profit(2)

 

397

 

384

 

3

 

8

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

EBITDA margin

 

36.3%

 

38.6%

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

KPIs

 

Closing Customers (‘000)

 

10,452

 

9,399

 

 

 

11

 

 

 

Average monthly ARPU

 

€35.4

 

€31.8

 

 

 

11

 

 

 

 

 

 

 

 

 

 

 

 

 

(1)   Turnover for Spain includes revenue of £127 million (2003: £98 million) which has been excluded from other revenue and deducted from acquisition and retention costs in the trading results

 

(2)   Before goodwill amortisation

 

See page 37 for definition of terms

 

 

Spain

 

Vodafone Spain delivered strong growth during the period, benefiting from changes to refocus the business on customer segmentation, improved customer satisfaction and attractive product offerings.  These measures have stimulated usage and new customer acquisitions within a very dynamic market.

 

In local currency, turnover increased by 22% principally following the 21% increase in service revenue, due to growth in the average customer base over the prior period and higher usage per customer.  Growth in the customer base of 8% over the six months ended 30 September 2004 has been due to a successful acquisition strategy focusing on both new customers and those transferring numbers from other networks, with the proportion of contract customers improving to 45% at 30 September 2004, compared to 43% at 31 March 2004 and 30 September 2003.  Non-voice revenue increased by 44% and represented 12.6% of service revenue for the six months ended 30 September 2004.  The rise in non-voice revenue is principally driven by messaging but also by an increase in non-messaging data revenue from service offerings such as Vodafone live! and Vodafone Mobile Connect datacard.

 

Average monthly ARPU increased by 11%, benefiting from the increased percentage of contract customers and higher usage by contract and prepaid customers resulting from usage stimulation initiatives and promotions.

 

The strong growth in the customer base has resulted in increased acquisition costs and has contributed to the decrease in the EBITDA margin by 2.3 percentage points to 36.3%.  Operating profit before goodwill amortisation was impacted by the factors above in addition to both increased depreciation and licence amortisation charges, primarily due to the commencement of 3G services in the second half of the previous financial year.

 

On 1 November 2004, Vodafone Spain’s termination rates were reduced by 10.5%, following guidance from the national regulator.

 

Other Southern Europe

 

Proportionate customers for the Group’s other operations in the Southern Europe region increased by 6% in the six month period to 30 September 2004.

 

Turnover increased by 14%, driven by strong service revenue growth, as a result of higher usage of both voice and non-voice products in all other Group subsidiaries in Southern Europe.  In Greece, service revenue increased by 18% in local currency, boosted by strong voice usage growth, a 26% increase in data revenue and a 16% increase in visitor revenue benefiting from the Olympics hosted by Athens in August 2004.  Service revenue in Vodafone Portugal increased by 15% in local currency driven by a larger customer base, growth in visitor revenue benefiting from the UEFA Euro 2004 football tournament and increased blended ARPU, partially offset by lower termination rates.

 

13


 

EBITDA margins also improved in these operations, following increased turnover, improved acquisition costs and controlled operating expenses, partially offset by higher interconnect costs and increased retention costs from a higher level of equipment upgrades.  Operating profit before goodwill amortisation increased, although depreciation charges were higher primarily as a result of investment in 3G networks.  The Group’s associated undertaking Mobifon obtained a 3G licence in Romania in October 2004 for $35 million (£19 million).

 

AMERICAS

 

Financial highlights

 

 

 

Six months to 30 September

 

 

 

 

 

 

 

 

 

2004

 

2003

 

 

% change

 

 

 

 

 

£m

 

£m

 

£

 

$

 

 

 

 

 

 

 

 

 

 

 

 

 

Total Group operating

 

Verizon Wireless

 

885

 

712

 

24

 

40

 

profit/(loss)(1)

 

Other Americas

 

 

(7)

 

 

 

 

 

 

 

 

885

 

705

 

26

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Proportionate

 

Verizon Wireless

 

3,433

 

3,102

 

11

 

24

 

turnover

 

Other Americas

 

 

31

 

 

 

 

 

 

 

 

3,433

 

3,133

 

10

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Proportionate EBITDA

 

Verizon Wireless

 

39.3%

 

35.7%

 

 

 

 

 

margin

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Verizon Wireless

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

KPIs

 

Closing customers (‘000)

 

42,118

 

36,026

 

 

 

17

 

 

 

Average monthly ARPU

 

$53.2

 

$50.6

 

 

 

5

 

 

 

Acquisition and retention costs as a percentage of service revenue

 

12.3%

 

13.7%

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(1)   Before goodwill amortisation

 

See page 37 for definition of terms

 

 

Verizon Wireless

 

In a highly competitive US market, Verizon Wireless continued to outperform its competitors and ranked first in customer net additions for the six months ended 30 September 2004.  The total customer base increased by 8% over the period to 42,118,000.  At 30 June 2004, US market penetration had reached approximately 58%, with Verizon Wireless’ market share at approximately 24%.

 

In local currency, proportionate turnover increased by 24% over the prior period driven by the larger customer base and increasing ARPU primarily due to customers migrating to higher access price plans and growth in non-voice service revenue.  Non-voice services, such as picture messaging and “Get It Now”, contributed to a 169% increase in non-voice service revenue over the prior period.

 

Churn rates continued to improve and are amongst the lowest in the market despite the expansion of local number portability from the 100 largest metropolitan service areas to a nationwide basis on 24 May 2004.  The low churn rate is attributable in part to the quality and coverage of Verizon Wireless’ network and the success of retention programmes such as the ‘Worry Free Guarantee’, which includes the ‘New Every Two’ plan.

 

The proportionate EBITDA margin increased by 3.6 percentage points to 39.3%, which reflects increased cost efficiencies.  Verizon Wireless has achieved sustained cost containment through the reduction of interconnect and leased line rates as well as other operating expenses efficiencies.  In local currency, the Group’s share of Verizon Wireless’ operating profit before goodwill amortisation increased by 40%.

 

Verizon Wireless is expanding its BroadbandAccess service nationally.  Powered by its Evolution-Data Optimized wide-area network, the service is currently available in more than 14 major metropolitan areas and 24 airports with the expansion on target to cover one third of Verizon Wireless’ network by the end of 2004.

 

Additionally, Verizon Wireless continued to acquire spectrum, which enables network capacity expansion to meet customers’ growing demand for services.  Agreements reached include the purchase of spectrum in New York City, Arkansas, 62 markets in Western and Midwestern states and, in November 2004, all of NextWave’s PCS spectrum licences, which cover 23 markets across the country.

 

14


 

Other Americas

 

The Group disposed of its stake in the Mexican mobile operator Grupo Iusacell during the previous financial year.

 

ASIA PACIFIC

 

Financial highlights

 

 

 

Six months to 30 September

 

 

 

 

 

 

 

 

 

2004

 

2003

 

 

% change

 

 

 

 

 

£m

 

£m

 

£

 

¥

 

 

 

 

 

 

 

 

 

 

 

 

 

Turnover

 

Japan(1)

 

3,689

 

3,974

 

(7)

 

(3)

 

 

 

Other Asia Pacific

 

541

 

492

 

10

 

 

 

 

 

Less: intra-segment turnover

 

(3)

 

(2)

 

 

 

 

 

 

 

 

 

4,227

 

4,464

 

(5)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Total Group operating

 

Japan

 

454

 

672

 

(32)

 

(29)

 

profit(2)

 

Other Asia Pacific

 

80

 

64

 

25

 

 

 

 

 

 

 

534

 

736

 

(27)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Japan

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Trading results

 

Voice services

 

2,239

 

2,466

 

(9)

 

(5)

 

 

 

Non-voice services

 

606

 

680

 

(11)

 

(7)

 

 

 

Total service revenue

 

2,845

 

3,146

 

(10)

 

(5)

 

 

 

Other revenue(1)

 

11

 

9

 

22

 

29

 

 

 

Other direct costs

 

(119)

 

(212)

 

(44)

 

(41)

 

 

 

Net acquisition costs(1)

 

(322)

 

(346)

 

(7)

 

(3)

 

 

 

Net retention costs(1)

 

(320)

 

(223)

 

43

 

50

 

 

 

Interconnect costs

 

(250)

 

(266)

 

(6)

 

(1)

 

 

 

Payroll

 

(111)

 

(89)

 

25

 

30

 

 

 

Other operating expenses

 

(710)

 

(766)

 

(7)

 

(3)

 

 

 

Depreciation and amortisation(2)

 

(570)

 

(581)

 

(2)

 

3

 

 

 

Total Group operating profit(2)

 

454

 

672

 

(32)

 

(29)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

EBITDA margin

 

27.8%

 

31.5%

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

KPIs

 

Closing Customers (‘000)

 

15,123

 

14,540

 

 

 

4

 

 

 

Monthly average ARPU

 

¥6,279

 

¥6,968

 

 

 

(10)

 

 

 

 

 

 

 

 

 

 

 

 

 

(1)   Turnover for Japan includes revenue of £833 million (2003: £819 million) which has been excluded from other revenue and deducted from acquisition and retention costs in the trading results

 

(2)   Before goodwill amortisation

 

See page 37 for definition of terms

 

 

Japan

 

Vodafone continued to face challenging market conditions in Japan, primarily due to the strength of competitor offerings that limited the Group’s ability to compete effectively in the 3G market in the period.  Future improvements to the handset range are expected to put Vodafone in a more competitive market position.

 

Turnover for the six months ended 30 September 2004, compared to the prior period, has declined marginally in local currency, with a decrease in service revenue offset by an increase in equipment and other revenue.  The loss of higher value customers and the impact of price plans introduced in October 2003, which were subsequently revised in July 2004, led to the reduction in monthly average ARPU for the current period, which in turn contributed to the 5% decrease in service revenue.  Equipment and other revenue improved by 6% in local currency due to a higher level of upgrade activity following a reduction in prices of 2.5G handsets, which outweighed lower acquisition revenue from lower gross connections.

 

Vodafone Japan’s customer base increased by 1% over the six months, but its market share of 18.1% at 30 September 2004 was marginally lower than at 31 March 2004, the primary reason for which was the lack of a competitive 3G customer proposition.  This included the lack of suitable 3G handsets available for the Vodafone W-CDMA network, compared with the range available through other operators using different 3G technologies, which, amongst other factors, has limited Vodafone Japan’s ability to compete effectively in the 3G market.  Vodafone Japan held approximately 1% of the customers in the 3G market at 30 September 2004.  Seven new 3G handsets are to be introduced for the winter sales season this year, which are expected to improve Vodafone’s market position.

 

15


 

As a result of the competitive pressures, there has been a strong focus on customer retention, which has depressed the EBITDA margin, though this effect was partially offset by a decrease in other direct costs, following reductions in provisions for slow moving handset stocks, and operational efficiency.  Payroll costs were 30% higher than the comparative period, principally as a result of charges associated with a voluntary redundancy programme, which is part of the transformation plan discussed below.  Operating profit before goodwill amortisation also fell due to these factors.

 

An ongoing transformation plan is expected to improve Vodafone Japan’s performance and competitive position in the market.  This is focusing on cost reductions through leveraging the Group’s global scale and scope, improving the efficiency of the distribution structure, enhancing customer propositions, including new product offerings, focusing on business customers and refining the organisational structure to ensure Vodafone Japan is more agile and commercially driven.  In most areas of the plan, positive results are expected in the next financial year, though good progress has been achieved in the consolidation of the regional structure and cost reductions.

 

The Group has announced the appointment of Shiro Tsuda as the next President and Chief Executive Officer of Vodafone Japan with effect from 1 December 2004.  Formerly Senior Executive Vice President at NTT DoCoMo, Inc., Shiro Tsuda brings considerable experience of the mobile telecommunications industry, together with an extensive knowledge of the Japanese business and consumer markets.

 

During the period, the Group increased its effective shareholding in Vodafone K.K. to 98.2% and its stake in Vodafone Holdings K.K. to 96.1% for a total consideration of £2.4 billion.  On 1 October 2004 the merger of Vodafone K.K. and Vodafone Holdings K.K. was completed.  The Group has a 97.7% stake in the merged company, Vodafone K.K.

 

Other Asia Pacific

 

Proportionate customers for the Group’s other operations in the Asia Pacific region, including the Group’s share of China Mobile’s customers, which is accounted for as an investment, increased by 19% over the six month period.

 

Turnover increased by 10%, driven primarily by Vodafone New Zealand, resulting from a larger customer base and higher service revenue, particularly non-voice revenue.  Vodafone Australia also experienced good turnover growth despite intense competitor activity.  The profitability of Vodafone Australia improved significantly, due largely to changes in the handset subsidy model and business structure.  Vodafone New Zealand’s margins also improved due to operational efficiencies.

 

In August 2004, Vodafone Australia announced an agreement with another telecommunications carrier to share 3G network equipment, which is expected to culminate in the launch of 3G services in the next financial year.  Vodafone New Zealand is also expected to launch 3G services in the next financial year.

 

China Mobile, in which the Group has a 3.27% stake, became the first overseas-listed telecommunications carrier to cover all Chinese provinces following the purchase of further state-owned companies during the period.  Its customer base grew by 29% over the six month period to 194,382,000 at 30 September 2004, including 26,831,000 from acquisitions.  ARPU continued to fall with the increase in lower usage customers as penetration in China increased.

 

MIDDLE EAST AND AFRICA

 

Financial highlights

 

Six months to 30 September

 

 

 

 

 

2004

 

2003

 

% change

 

 

 

£m

 

£m

 

 

 

 

 

 

 

 

 

 

 

Turnover

 

177

 

159

 

11

 

Less: intra-segment turnover

 

 

 

 

 

 

 

177

 

159

 

11

 

 

 

 

 

 

 

 

 

Total Group operating profit(1)

 

160

 

140

 

14

 

 

 

 

 

 

 

 

 

(1)   Before goodwill amortisation

 

 

 

 

 

 

 

See page 37 for definition of terms

 

 

 

 

 

 

 

 

In local currency, Vodafone Egypt’s turnover increased by 28%, driven mainly by strong customer growth, and increased non-voice and visitor revenue.  The reported results were, however, affected by the continued weakness of the Egyptian Pound against Sterling.  New prepaid tariffs were launched in Egypt in June 2004 aimed at increasing penetration.

 

On 2 September 2004, an agreement was entered into with Telecom Egypt under which it will acquire a 16.9% stake in Vodafone Egypt from the Group, reducing the Group’s stake to 50.1%.  This transaction is subject to a number of conditions precedent and is expected to be completed within the year.

 

16


 

The Group’s associated undertakings in the Middle East and Africa Region improved their performance compared to the prior period.  Vodacom continued to grow both in South Africa and internationally through its interests in the Democratic Republic of the Congo, Lesotho, Mozambique and Tanzania.  Its customer base increased by 3,762,000 over the period, including 2,141,000 customers in its international subsidiaries which were previously excluded from the Group’s reported customer base, bringing the total venture customers at 30 September 2004 to 13,487,000.  ARPU declined as penetration continued to rise.  Safaricom, in Kenya, increased its customer base by 26% and improved its profitability.

 

Global Services

Vodafone live!

 

Vodafone live!, the Group’s integrated messaging and multimedia content service, is now available in 20 markets, comprising 14 markets in which the Group has a controlling interest in its network operator, 3 markets of Group associates and 3 markets of Partner Networks.  Total venture Vodafone live! customers on controlled networks increased to 11.5 million at 30 September 2004, with an additional 1.8 million customers connected in the Group’s associated companies, plus 13.0 million Vodafone live! customers in Japan following the rebranding of its J-Sky service to Vodafone live! in October 2003.  Vodafone live! was launched during the first half of the financial year in the Group’s Partner Networks in Austria, Croatia and Slovenia.  In November 2004, the Group reached an agreement with Vodacom to introduce Vodafone live! to the South African market in early 2005.

 

The customer experience in the Vodafone live! mobile internet portal has also been improved.  Search functionality has been improved, and games, sport and other information content services have all been enhanced in line with customer feedback.  By focusing its resources in supporting handset development, the Group is delivering on its strategy to offer a wider range of Vodafone live! handsets with enhanced functionality, with the range increasing from 21 in April 2004 to 55 with the launch of Vodafone live! with 3G.

 

Vodafone live! with 3G

 

Vodafone live! with 3G services were introduced in eight European markets, including the Group’s associated undertaking in France, during the first half of the financial year, preparing the way for the full consumer 3G launch.  Commercial services are now available in 12 European markets, including the Group’s associated undertakings in France and Switzerland and the Group’s Partner Network operator in Austria, as well as Japan.  Enhanced services are available to Vodafone live! with 3G customers, including an improved new portal with dynamic content continuously updated on the homepage.  Vodafone live! with 3G customers also benefit from exciting new products and services, including video telephony, video messaging, video and audio streaming, full track music downloads, ringback tones and 3D games.  The Group’s 3G handset portfolio enables existing Vodafone live! messaging and content services to be delivered faster.  Vodafone is offering a range of 10 new 3G handsets for the Christmas period, of which seven will be available in Japan and nine available in Europe.  The range includes seven Vodafone exclusive handsets and the Sharp 902, Europe’s first two mega pixel camera phone.

 

Business services

 

The Vodafone Mobile Connect 3G/GPRS datacard, which provides access speeds up to seven times faster than GPRS, was launched in February 2004 and has now been rolled out across 13 markets, including the Group’s associated undertakings in France and Belgium and the Group’s Partner Network operator in Austria.  The datacard range was extended in October 2004 with the launch of the 3G/GPRS/WLAN datacard, which, along with the Group’s other datacards, is being made available in an increasing number of channels and with an increasing range of service bundle alternatives.

 

The launch of BlackBerry from Vodafone in November 2003 allowed customers to view and respond to email in real-time over the Group’s network.  A new device in smart phone format, the Vodafone exclusive BlackBerry 7100v, was launched in September 2004, extending the Group’s overall offerings in a rapidly growing segment.  Further additions to the portfolio are expected in 2005.

 

Vodafone has also enhanced and extended the penetration of its Vodafone Wireless Office service, which offers fixed line functionality and the freedom of mobility in a single handset solution on either a group/team or a company-wide basis.  More handsets were introduced to the Vodafone Wireless Office range in October 2004, as well as geographic numbering where regulatory conditions allow.

 

17


 

One Vodafone

 

The One Vodafone programme continues to make strong progress, with initiatives underway in the areas of Service Platforms, Network and Network Supply Chain Management, IT Delivery, Terminals Strategy, Customer Management and Roaming.  These initiatives focus on delivering the benefits of global scale and scope to the Group over the next three to five years.  The programme is also expected to deliver revenue benefits, improve the Group’s speed to market for new services, as well as enhance the Group’s strategic cost position.

 

In the area of Service Platforms, the Group is beginning to consolidate to a single Global Shared Service organisation for development, hosting and operations, while in Networks, the Group has begun a process to standardise global network design and planning, supporting this with global supply chain management.

 

The One Vodafone initiatives are expected to achieve £2.5 billion of annual pre-tax operating free cash flow improvements in the Group’s controlled mobile businesses by the year ending 31 March 2008.  Cost initiatives are anticipated to generate improvements of £1.4 billion, with a further £1.1 billion from revenue initiatives.  Of the £1.4 billion of cost savings, £1.1 billion relate to the total of operating expenses, being payroll and other operating expenses, and tangible fixed asset additions.  The remaining cost saving, of £0.3 billion, relates to handset procurement activities.  The Group expects that, in the year ending 31 March 2008, the combined mobile operating expenses and tangible fixed asset additions will be broadly similar to those for the year ended 31 March 2004, assuming no significant changes in exchange rates and after adjusting for acquisitions and disposals.

 

Revenue enhancement initiatives are expected to deliver increased revenue of £1.1 billion, the majority of which will be derived from enhanced handset offerings in addition to improved customer management and roaming.  The revenue benefits are equivalent to at least 1% additional revenue market share for the Group’s controlled mobile businesses in the year ending 31 March 2008 compared to the current financial year.  The Group will measure the revenue benefits in its five principal controlled markets compared to its established competitors.

 

OTHER OPERATIONS

 

Financial highlights

 

 

 

Six months to 30 September

 

 

 

 

 

 

 

2004

 

2003

 

% change

 

 

 

 

 

£m

 

£m

 

 

 

 

 

 

 

 

 

 

 

 

 

Turnover

 

Northern Europe

 

513

 

481

 

7

 

 

 

Asia Pacific

 

 

1,126

 

 

 

 

 

 

 

513

 

1,607

 

(68)

 

 

 

 

 

 

 

 

 

 

 

Total Group operating

 

Northern Europe

 

15

 

(41)

 

 

 

profit/(loss)(1)

 

Asia Pacific

 

 

79

 

 

 

 

 

 

 

15

 

38

 

(61)

 

 

 

 

 

 

 

 

 

 

 

(1)   Before goodwill amortisation

 

 

Northern Europe

 

The Group’s other operations in Northern Europe comprise interests in fixed line telecommunications businesses in Germany (Arcor) and France (Cegetel), and Vodafone Information Systems, an IT and data services business based in Germany.

 

In local currency, Arcor’s turnover increased by 14%, primarily due to customer and usage growth, partially offset by tariff decreases caused by the competitive market.  The fixed line market leader continued to drive this intensive competition, although Arcor strengthened its position as the main competitor during the year, increasing its contract voice customers over the period.  The number of customers of Arcor’s ISDN service, Direct Access, increased by 86,000 to 476,000 in the last six months, and the number of DSL customers increased by 32% to 223,000 at 30 September 2004.  Due to revenue growth and further cost efficiencies, the EBITDA margin improved.

 

Asia Pacific The Group disposed of its interests in Japan Telecom during the previous financial year and ceased consolidating the results of this business from 1 October 2003.

 

18


 

FINANCIAL UPDATE

 

PROFIT AND LOSS ACCOUNT

 

Exceptional items

 

There were no exceptional operating items in the six months ended 30 September 2004.  Exceptional operating income for the six months ended 30 September 2003 comprised £351 million of expected recoveries and provision releases in relation to a contribution tax levy on Vodafone Italy.

 

The exceptional non-operating credit for the six months ended 30 September 2004 was £22 million (2003: charge of £58 million).  The current period credit is primarily due to the profit on disposal of certain fixed asset investments in Japan.  The prior period charge principally related to a loss on disposal of the Japan Telecom fixed line operations, which was partially offset by a profit on disposal of Grupo Iusacell.

 

Interest

 

Total Group net interest payable, including the Group’s share of the net interest expense of associated undertakings, decreased from £356 million for the six months ended 30 September 2003 to £291 million for the six months ended 30 September 2004.

 

The Group net interest cost, excluding the net interest expense of associated undertakings, and including returns on investments for the current period of £18 million, decreased to £191 million, including £120 million (2003: £97 million) relating to potential interest charges arising on settlement of tax balances, from £251 million for the prior year and was covered 39 times by operating cash flow plus dividends received from associated undertakings.  The Group’s share of the net interest expense of associated undertakings decreased from £105 million to £100 million.

 

Taxation

 

The effective tax rate on profit on ordinary activities before taxation, goodwill amortisation and exceptional items for the period to 30 September 2004, which is based on the expected effective tax rate for the year ending 31 March 2005, was 28.9% compared with 30.4% for the year ended 31 March 2004.  The rate has fallen due to finalisation of the reorganisation of the Group’s German operations in the current period, the benefits of which have outweighed the impact of reduced tax incentives in Italy and the absence of last year’s one-off benefit from the restructuring of the Group’s associated undertakings in France.  The Group’s tax charge has also benefited from an exceptional deferred tax credit of £572 million, which relates to tax losses in Vodafone Holdings K.K. becoming eligible for offset against the profits of Vodafone K.K. following the merger of the two entities on 1 October 2004.  The deferred tax credit was recognised following shareholder and regulatory approval of the transaction in the six month period.

 

Earnings and loss per share

 

Earnings per share, before goodwill amortisation and exceptional items, increased by 10% from 4.78 pence to 5.28 pence for the six months ended 30 September 2004.

 

Basic loss per share, after goodwill amortisation and exceptional items, improved from a loss per share of 6.24 pence to a loss per share of 4.77 pence for the six months ended 30 September 2004.  The loss per share includes a charge of 10.91 pence per share (2003: 11.22 pence per share) in relation to the amortisation of goodwill and a credit of 0.86 pence per share (2003: 0.20 pence per share) in relation to exceptional items.

 

Total shareholder returns

 

The Company provides returns to shareholders through an appropriate combination of dividends and share purchases.

 

Dividends

 

The Company has historically paid dividends semi-annually, with a regular interim dividend in respect of the first six months of the financial year payable in February and a final dividend payable in August.  The directors expect that the Company will continue to pay dividends semi-annually.

 

In considering the level of dividends, the Board takes account of the outlook for earnings growth, operating cash flow generation, capital expenditure requirements, acquisitions and divestments, together with the amount of debt and share purchases.  Accordingly, reflecting their confidence in the Group’s growth prospects, including those arising from the launch of 3G services, the directors have declared an interim dividend of 1.91 pence per share, representing an approximate 100% increase over last year’s interim dividend, with the current expectation that the

 

19


 

final dividend will also be increased by 100%.  Following the rebasing of the dividend in the current financial year, the Board expects future increases in dividends per share to reflect underlying growth in earnings.

 

The ex-dividend date is 24 November 2004 for ordinary shareholders, the record date for the interim dividend is 26 November 2004 and the dividend is payable on 4 February 2005.

 

Share purchases

 

When considering how increased returns to shareholders can be provided in the form of share purchases, the Board reviews the free cash flow, anticipated cash requirements, dividends, credit profile and gearing of the Group.  The Board intends to continue to consider share purchase programmes subject to the maintenance of credit ratings.

 

On 25 May 2004, the directors allocated £3 billion to the share purchase programme for the year to May 2005.  For the period from 27 May 2004 to 30 September 2004, 1,396 million shares were purchased for a total consideration of £1,751 million, including stamp duty and broker commissions.  The average share price paid, excluding transaction costs, was 124.77 pence, compared with the average volume weighted price over the same period of 125.22 pence.  Shares were purchased on market on the London Stock Exchange under shareholder approvals which expire in July 2005.  The maximum share price payable for any share purchase is no greater than 105% of the average of the middle market closing price of the Company’s share price on the London Stock Exchange for the five business days immediately preceding the day on which any shares were contracted to be purchased.  Purchases are made only if accretive to earnings per share, before goodwill amortisation and exceptional items.

 

In addition to ordinary market purchases, in the six months ended 30 September 2004, put options over 130 million shares were sold for a premium of £3 million with exercise dates falling within the close period, being 1 October 2004 up to and including 15 November 2004.  As the Company’s share price was higher than the option exercise price on each exercise date, none of the put options were exercised and no further shares were acquired by the Company.  Currently, 2,196 million shares are held in treasury.

 

The Board has decided that the share purchase programme should be increa