Smart Hub Pro 2 is Vivint’s fastest hub ever, offering new built-in security and customization features

Vivint, an NRG company, today announced the launch of Vivint Smart Hub Pro 2. Smart Hub Pro 2 is the most advanced home security touchscreen on the market, where homeowners can control their smart devices, personalize experiences, and manage energy usage, all from one central command center.

This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20260603159198/en/

Vivint Smart Hub Pro 2 interface showing home security status, cameras, and climate control

Smart Hub Pro 2 features include:

• Comprehensive Security & Monitoring: Our 24/7 command center connects your security, smart home, and energy devices with award-winning professional monitoring, real-time sensor alerts, and a powerful 100dB siren. When someone approaches your door, the hub automatically displays live video with context like “package detected,” while customizable sound alerts keep you informed.
• Reliable Connectivity: Built-in cellular and battery backup keep your system running during Wi-Fi or power outages, while the dynamic, always on display provides at-a-glance visibility into system status, alerts, and local weather.
• Whole-Home Communication: View live camera feeds and use two-way talk directly from the hub, enabling simple awareness and communication with connected devices throughout the home.
• Enhanced Performance & Control: With up to 4x more processing power than the Vivint Smart Hub, it delivers faster navigation and quicker video loading, paired with an intuitive, customizable touchscreen interface that keeps preferred controls front and center.
• Simple Design & Personalization: Designed to fit any lifestyle and preference with wall or tabletop placement options, plus customizable backgrounds and seasonal themes.
• Easy to Use: Built with a variety of users in mind, so homeowners, kids, guests and caregivers can interact with the system confidently.

Vivint also recently launched its biggest app update ever, giving homeowners complete home control directly in the palm of their hands. Together, Vivint’s latest advancements merge efficiency, ease of use and smart energy management into a simple and intelligent customer experience that only Vivint can provide.

“Homeowners have told us they want all their smart devices to work together in one simple, seamless platform,” said Jim Nye, Chief Product Officer at NRG Consumer. “With Smart Hub Pro 2, we deliver comprehensive, simple control any place, any time, with a hub experience that mirrors our award-winning, customer-loved app experience they already know and trust. Customers can check camera footage, arm their system, lock doors, adjust the thermostat, and control lighting whether they’re at the hub or in the app on the go. It’s simple, intuitive, and designed to fit how people actually live.”

Smart Hub Pro 2 will be available for $599.99. For more information about Vivint’s other innovative security and smart home products, visit Vivint.com.

Smart Hub Pro 2 FAQ

What new features are available with Smart Hub Pro 2?
New features for Smart Hub Pro 2 include:

• Redesigned, customizable user interface
• Updated design for wall or tabletop placement
• Updated processor for stronger performance and connectivity
• Always-on display for weather, time, date, and system status at-a-glance
• Contextual and automatic live video notifications
• Two-way communication with cameras

How much does Smart Hub Pro 2 cost?
$599.99

Should I upgrade from my current panel to the new Smart Hub Pro 2?
Yes. Upgrading to Smart Hub Pro lets you access the latest Vivint smart home technologies, including the Outdoor Camera Pro, Doorbell Camera Pro, and Indoor Camera Pro. If you already have a Smart Hub, the upgrade provides improved connectivity and flexibility to add new products in the future.

Can I have multiple Smart Hub Pro 2 panels in my home?
No. Each home can have only one Smart Hub (Smart Hub, Smart Hub Pro, or Smart Hub Pro 2) per system.

Do I need to mount the Smart Hub Pro 2 panel on the wall?
No, the Smart Hub Pro 2 can be mounted on a wall or placed on a tabletop, giving you location flexibility and choice.

What happens to my Smart Hub Pro 2 if I lose power in my home?
Each Smart Hub Pro 2 includes a 24-hour battery backup that activates if the panel loses power. If the home’s Wi‑Fi connection goes down, the panel remains operational using its built-in connectivity. Through cellular backup, the Smart Hub Pro 2 is always connected to 24/7 monitoring, so users do not lose protection during power or internet outages.

Has the panel user experience changed?
Yes, system owners get an experience that more closely mirrors the app. For other users—such as children, guests, or nannies—the design is simplified to be more approachable, intuitive, and easy to use.

About Vivint
Vivint, an NRG company, is a leading U.S. security and smart home company redefining the home experience through intelligent products and services that help millions of customers live in smarter, safer, more efficient homes. Vivint’s integrated platform combines security, energy management, and automation, delivering a fully connected experience with a human touch that offers customers greater control of homes, anytime, from anywhere. Every Vivint system includes professional installation and personalized setup from Vivint home experts, plus award-winning 24/7 customer support and monitoring. For more information, visit https://www.vivint.com.

View source version on businesswire.com: https://www.businesswire.com/news/home/20260603159198/en/