Breakthrough service opens new possibilities for connection between Deaf, hard of hearing, and hearing people

ZP Connect™ today announced VRS on FaceTime® video calling, becoming the first company to make this service available to its customers. This milestone brings Video Relay Service to a familiar platform, expanding communication access for the Deaf and hard of hearing community.

This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20261029243449/en/

Beginning Friday, October 30, 2026, at 6:00 a.m. CT, ZP Connect™ customers will be able to make VRS calls through FaceTime® video calling for the first time.

FaceTime has long helped people connect visually. By bringing sign language interpreters into FaceTime conversations, ZP Connect™ opens new opportunities for Deaf and hard of hearing customers to communicate with hearing family members, friends, and colleagues.

“Every stride in accessibility creates more opportunities for Deaf and hard of hearing people to participate fully in everyday life,” said Chris Estrin, Chief Experience Officer of ZP Connect™. “Bringing VRS to FaceTime is another step forward, expanding access and opening more doors to connection at home, at work, and in our communities.”

“We are committed to using technology to modernize and simplify communications creating more human and personalized connections for our customers,” said Jeff Cordell, Chief Executive Officer of ZP Connect™. “Being first to bring VRS on FaceTime to our customers is a milestone we’re proud of.”

To sign up to access VRS on FaceTime, visit us at https://get.zpconnect.com/FacetimeZPConnectPR

To learn more, visit zpconnect.com.

Watch the FaceTime® VRS launch video here.

About ZP Connect™

ZP Connect™ is a communication-access company serving Deaf and hard of hearing people, hearing individuals, workplaces, and organizations. Founded in 2000 by and for the Deaf community, the company provides Video Relay Service, interpreting, captioning, and accessible communication technology for home, work, and mobile use. Learn more at zpconnect.com.

To view an American Sign Language interpretation of this press release, please visit here.

FaceTime is a registered trademark of Apple Inc.

View source version on businesswire.com: https://www.businesswire.com/news/home/20261029243449/en/

By bringing sign language interpreters into FaceTime conversations, ZP Connect™ opens new opportunities for Deaf and hard of hearing customers to communicate with hearing family members, friends, and colleagues.