New Metron WaterMasters™ Full-Service Monitoring Levels Up Water Management for Real Estate Companies, Utilities

October 24, 2024 at 08:00 AM EDT

White-glove water monitoring service unlocks new efficiencies, frees employees for revenue-generating activities

Metron, the global leader in cellular-based smart metering and water intelligence, today announced the launch of Metron WaterMasters™, a transformative new approach to water monitoring for real-estate companies and utilities. Drawing on Metron’s decades of experience and water expertise, WaterMasters is a white-glove water monitoring service that unlocks the full benefits of Metron’s smart meters and advanced analytics by removing the need for busy managers to evaluate and interpret sometimes complex usage data or to personally scrutinize their individual customers’ water consumption.

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Metron's water experts can keep an eye on your water consumption data through the new WaterMasters program. Photo: Metron

“Modern smart metering creates an incredible amount of powerful, real-time water data—but not every company has the time, resources, or in-house water expertise needed to turn all that incoming data into actionable insights,” said Matt Kosorok, Metron’s vice president of enterprise solutions. “With WaterMasters, customers can leverage our team’s extensive water experience to realize the full potential of Metron’s advanced water monitoring tools and simplify their business, drive water savings, and free busy teams to focus on their core revenue-generating responsibilities.”

WaterMasters subscribers collaborate with a Metron WaterMaster about what conditions and thresholds should trigger notifications, and then Metron’s team monitors the customer’s data throughout the week. When an issue arises, the WaterMaster contacts the customer’s action team with expert guidance and suggests a resolution. Typical issues that would be watched for include, but are not limited to, leaks and water losses, fixture failures, broken meters, irrigation violations, and low temperatures.

In combination with WaterScope®, Metron’s industry-leading water management software, WaterMasters helps customers focus on the issues that will have the greatest impact on their business and act quickly to resolve them.

Metron WaterMasters is offered in three subscription tiers, giving organizations the flexibility to select a level of service that meets their specific needs. Higher-level tiers add increased frequency of water usage monitoring and monthly calls with a WaterMaster for advice on addressing persistent issues and optimizing operations.

All premium level WaterMasters members also receive complimentary access to WaterScope Utility, Metron’s powerful solution for frontline teams, enabling alerts and work orders to be seamlessly delivered to work crews along with all the information required to find and remediate leaks or other infrastructure issues. Customers can also opt to empower Metron’s WaterMaster team to directly utilize this app and direct work crews for maximum impact.

“WaterMasters is a game-changer for real-estate companies and utilities of all sizes,” Kosorok continued. “Whether you’re part of a small team, or trying to coordinate water monitoring across a large regional organization, Metron WaterMasters gives our customers the insights and efficiencies needed to streamline operations and drive real bottom-line benefits.”

About Metron

Metron is the world’s leading smart water management system and water sustainability company providing customers with best-in-class, real-time water use data analytics. Metron creates industry-leading customer solutions combining durable, high-performance meters and sensors with WaterScope® Advanced Water Data Software. Nearly 2 billion gallons of water have been saved by Metron’s smart water system’s resource usage optimization, enhanced efficiency, and informed decision making. With 8,000 networked customers and a massive network of installed network devices, Metron propels property water management and sustainability – detecting leaks and abnormal consumption from the utility meter and across a broad range of water users within a complex. Metron serves the Utilities, Municipalities, Manufactured Housing, Multi-Family Housing, Education, Residential and Commercial Real Estate verticals in all 50 states and in Canada.

Learn more: metron-us.com.

About XPV Water Partners

XPV Water Partners is a team of experienced operators and investors who are committed to making a difference in water. The firm manages investment capital from some of the world’s top institutional investors, and partners with emerging water-related companies to help them rapidly expand and achieve their strategic goals. XPV aims to generate strong, risk-adjusted returns for its investors by leveraging its trusted ecosystem, deep industry knowledge, and its water centric company scaling platform. XPV is committed to building partnerships that contribute to growing people, sustainable businesses, prosperous communities, and a water secure future.

Learn more: https://xpvwaterpartners.com.