e10vq
UNITED STATES SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
FORM 10-Q
|
|
|
þ |
|
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d)
OF THE SECURITIES EXCHANGE ACT OF 1934 |
FOR THE QUARTERLY PERIOD ENDED May 31, 2006
OR
|
|
|
o |
|
TRANSITION REPORT PURSUANT TO SECTION 13 OR
15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 |
Commission file number: 1-15045
INTERVOICE, INC.
(Exact name of registrant as specified in its charter)
|
|
|
TEXAS
(State or other jurisdiction of
incorporation or organization)
|
|
75-1927578
(I.R.S. Employer
Identification No.) |
17811 WATERVIEW PARKWAY, DALLAS, TX 75252
(Address of principal executive offices)
972-454-8000
(Registrants telephone number, including area code)
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by
Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for
such shorter period that the registrant was required to file such reports), and (2) has been
subject to such filing requirements for the past 90 days. Yes þ No o
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer,
or a non-accelerated filer. See definition of accelerated filer and large accelerated filer in
Rule 12b-2 of the Exchange Act. (Check one):
Large accelerated filer o Accelerated filer þ Non-Accelerated Filer o
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the
Exchange Act). Yes
o
No
þ
The Registrant had 38,542,645 shares of common stock, no par value per share, outstanding as of
June 28, 2006.
TABLE OF CONTENTS
PART I. FINANCIAL INFORMATION
Item 1. Financial Statements
INTERVOICE, INC.
CONSOLIDATED BALANCE SHEETS
|
|
|
|
|
|
|
|
|
|
|
(In Thousands, Except Share and Per Share Data) |
|
|
|
May 31, 2006 |
|
|
February 28, 2006 |
|
|
|
(Unaudited) |
|
|
|
|
|
ASSETS |
|
|
|
|
|
|
|
|
Current Assets |
|
|
|
|
|
|
|
|
Cash and cash equivalents |
|
$ |
41,462 |
|
|
$ |
42,076 |
|
Trade accounts receivable, net of allowance for
doubtful accounts of $2,363 in fiscal 2007 and
$1,701 in fiscal 2006 |
|
|
25,623 |
|
|
|
25,745 |
|
Inventory |
|
|
10,237 |
|
|
|
9,439 |
|
Prepaid expenses and other current assets |
|
|
4,925 |
|
|
|
4,406 |
|
Deferred income taxes |
|
|
3,047 |
|
|
|
3,047 |
|
|
|
|
|
|
|
|
|
|
|
85,294 |
|
|
|
84,713 |
|
|
|
|
|
|
|
|
Property and Equipment, net of accumulated depreciation of
$61,245 in fiscal 2007 and $59,002 in fiscal 2006 |
|
|
31,382 |
|
|
|
28,893 |
|
|
|
|
|
|
|
|
|
|
Other Assets |
|
|
|
|
|
|
|
|
Intangible assets, net of accumulated amortization of $17,959
in fiscal 2007 and $17,343 in fiscal 2006 |
|
|
9,668 |
|
|
|
10,284 |
|
Goodwill |
|
|
32,461 |
|
|
|
32,461 |
|
Long term deferred income taxes |
|
|
1,718 |
|
|
|
1,330 |
|
Other assets |
|
|
484 |
|
|
|
454 |
|
|
|
|
|
|
|
|
|
|
$ |
161,007 |
|
|
$ |
158,135 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
LIABILITIES AND STOCKHOLDERS EQUITY |
|
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|
|
|
|
|
|
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Current Liabilities |
|
|
|
|
|
|
|
|
Accounts payable |
|
$ |
10,813 |
|
|
$ |
10,154 |
|
Accrued expenses |
|
|
14,494 |
|
|
|
15,176 |
|
Customer deposits |
|
|
5,437 |
|
|
|
6,157 |
|
Deferred income |
|
|
33,818 |
|
|
|
32,172 |
|
Income taxes payable |
|
|
|
|
|
|
484 |
|
Deferred income taxes |
|
|
692 |
|
|
|
270 |
|
|
|
|
|
|
|
|
|
|
|
65,254 |
|
|
|
64,413 |
|
|
|
|
|
|
|
|
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|
Stockholders Equity |
|
|
|
|
|
|
|
|
Preferred stock, $100 par value2,000,000
shares authorized: none issued |
|
|
|
|
|
|
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|
Common stock, no par value, at nominal
assigned value62,000,000 shares
authorized: 38,519,536 issued and
outstanding in fiscal 2007 and 38,470,087 issued
and outstanding in fiscal 2006 |
|
|
19 |
|
|
|
19 |
|
Additional capital |
|
|
93,580 |
|
|
|
92,050 |
|
Retained earnings |
|
|
3,153 |
|
|
|
3,558 |
|
Accumulated other comprehensive loss |
|
|
(999 |
) |
|
|
(1,905 |
) |
|
|
|
|
|
|
|
|
|
|
95,753 |
|
|
|
93,722 |
|
|
|
|
|
|
|
|
|
|
$ |
161,007 |
|
|
$ |
158,135 |
|
|
|
|
|
|
|
|
See notes to consolidated financial statements.
2
INTERVOICE, INC.
CONSOLIDATED STATEMENTS OF OPERATIONS
(Unaudited)
|
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|
|
|
|
|
|
|
|
(In Thousands, Except Per Share Data) |
|
|
|
Three Months Ended |
|
|
|
May 31, 2006 |
|
|
May 31, 2005 |
|
Sales |
|
|
|
|
|
|
|
|
Solutions |
|
$ |
19,469 |
|
|
$ |
21,370 |
|
Recurring services |
|
|
26,199 |
|
|
|
21,893 |
|
|
|
|
|
|
|
|
|
|
|
45,668 |
|
|
|
43,263 |
|
|
|
|
|
|
|
|
Cost of goods sold |
|
|
|
|
|
|
|
|
Solutions |
|
|
12,304 |
|
|
|
12,804 |
|
Recurring services |
|
|
7,474 |
|
|
|
6,112 |
|
|
|
|
|
|
|
|
|
|
|
19,778 |
|
|
|
18,916 |
|
|
|
|
|
|
|
|
Gross margin |
|
|
|
|
|
|
|
|
Solutions |
|
|
7,165 |
|
|
|
8,566 |
|
Recurring services |
|
|
18,725 |
|
|
|
15,781 |
|
|
|
|
|
|
|
|
|
|
|
25,890 |
|
|
|
24,347 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Research and development expenses |
|
|
5,782 |
|
|
|
4,195 |
|
Selling, general and administrative expenses |
|
|
20,800 |
|
|
|
15,433 |
|
Amortization of acquisition related intangible assets |
|
|
581 |
|
|
|
252 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Income (loss) from operations |
|
|
(1,273 |
) |
|
|
4,467 |
|
|
|
|
|
|
|
|
|
|
Interest income |
|
|
499 |
|
|
|
497 |
|
Interest expense |
|
|
|
|
|
|
(25 |
) |
Other income |
|
|
207 |
|
|
|
126 |
|
|
|
|
|
|
|
|
Income (loss) before taxes |
|
|
(567 |
) |
|
|
5,065 |
|
Income taxes (benefit) |
|
|
(162 |
) |
|
|
1,146 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Net income (loss) |
|
$ |
(405 |
) |
|
$ |
3,919 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Net income (loss) per share basic |
|
$ |
(0.01 |
) |
|
$ |
0.10 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Shares used in basic per share computation |
|
|
38,504 |
|
|
|
37,530 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Net income (loss) per share diluted |
|
$ |
(0.01 |
) |
|
$ |
0.10 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Shares used in diluted per share computation |
|
|
38,504 |
|
|
|
39,103 |
|
|
|
|
|
|
|
|
See notes to consolidated financial statements.
3
INTERVOICE, INC.
CONSOLIDATED STATEMENTS OF CASH FLOWS
(Unaudited)
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|
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|
(In Thousands) |
|
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|
Three Months Ended |
|
|
|
May 31, 2006 |
|
|
May 31, 2005 |
|
Operating activities |
|
|
|
|
|
|
|
|
Net income (loss) |
|
$ |
(405 |
) |
|
$ |
3,919 |
|
Adjustments to reconcile net income to net cash
provided by operating activities: |
|
|
|
|
|
|
|
|
Depreciation and amortization |
|
|
2,678 |
|
|
|
1,722 |
|
Non-cash compensation expense |
|
|
1,381 |
|
|
|
|
|
Other changes in operating activities |
|
|
373 |
|
|
|
(2,669 |
) |
|
|
|
|
|
|
|
Net cash provided by operating activities |
|
|
4,027 |
|
|
|
2,972 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Investing activities |
|
|
|
|
|
|
|
|
Purchases of property and equipment |
|
|
(4,407 |
) |
|
|
(3,132 |
) |
Purchase of Edify Corporation |
|
|
(836 |
) |
|
|
|
|
Other |
|
|
|
|
|
|
(300 |
) |
|
|
|
|
|
|
|
Net cash used in investing activities |
|
|
(5,243 |
) |
|
|
(3,432 |
) |
|
|
|
|
|
|
|
|
Financing activities |
|
|
|
|
|
|
|
|
Paydown of debt |
|
|
|
|
|
|
(1,733 |
) |
Exercise of stock options |
|
|
149 |
|
|
|
1,493 |
|
Exercise of warrants |
|
|
|
|
|
|
2,500 |
|
|
|
|
|
|
|
|
Net cash provided by financing activities |
|
|
149 |
|
|
|
2,260 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Effect of exchange rates on cash |
|
|
453 |
|
|
|
(626 |
) |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Increase (decrease) in cash and cash equivalents |
|
|
(614 |
) |
|
|
1,174 |
|
|
|
|
|
|
|
|
|
|
Cash and cash equivalents, beginning of period |
|
|
42,076 |
|
|
|
60,242 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Cash and cash equivalents, end of period |
|
$ |
41,462 |
|
|
$ |
61,416 |
|
|
|
|
|
|
|
|
See notes to consolidated financial statements.
4
INTERVOICE, INC.
CONSOLIDATED STATEMENTS OF CHANGES IN STOCKHOLDERS EQUITY
(Unaudited)
(In Thousands, Except Share Data)
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Accumulated Other |
|
|
|
|
Common Stock |
|
Additional |
|
Retained |
|
Comprehensive |
|
|
|
|
Shares |
|
Amount |
|
Capital |
|
Earnings |
|
Loss |
|
Total |
|
|
|
Balance at February 28, 2006 |
|
|
38,470,087 |
|
|
$ |
19 |
|
|
$ |
92,050 |
|
|
$ |
3,558 |
|
|
$ |
(1,905 |
) |
|
$ |
93,722 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Net income (loss) |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
(405 |
) |
|
|
|
|
|
|
(405 |
) |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Foreign currency translation
adjustment |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
906 |
|
|
|
906 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Comprehensive income |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
501 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Exercise of stock options |
|
|
49,449 |
|
|
|
|
|
|
|
149 |
|
|
|
|
|
|
|
|
|
|
|
149 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Non-cash compensation |
|
|
|
|
|
|
|
|
|
|
1,381 |
|
|
|
|
|
|
|
|
|
|
|
1,381 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Balance at May 31, 2006 |
|
|
38,519,536 |
|
|
$ |
19 |
|
|
$ |
93,580 |
|
|
$ |
3,153 |
|
|
$ |
(999 |
) |
|
$ |
95,753 |
|
|
|
|
See notes to consolidated financial statements.
5
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
THREE MONTHS ENDED MAY 31, 2006
Note A Basis of Presentation
We have prepared the accompanying consolidated financial statements in accordance with
generally accepted accounting principles for interim financial information. The consolidated
balance sheet at February 28, 2006 has been derived from audited financial statements at that date.
We believe we have included all adjustments necessary for a fair presentation of the unaudited May
31, 2006 and 2005 consolidated financial statements. Such adjustments are of a normal recurring
nature. These financial statements should be read in conjunction with our audited financial
statements and related notes for the three years ended February 28, 2006 included in our Annual
Report on Form 10-K. Our Annual Report is available on our website at www.intervoice.com. Our
operating results for the three-month period ended May 31, 2006 are not necessarily indicative of
the results that may be expected for our fiscal year ending February 28, 2007, as our results may
be affected by a number of factors including the timing and ultimate receipt of orders from
significant customers which continue to constitute a large portion of our sales, the sales channel
mix of products and services sold, and changes in general economic conditions, any of which could
have an adverse effect on our operations.
Our consolidated financial statements include the accounts of Intervoice, Inc. and our
subsidiaries, all of which are directly or indirectly 100% owned by Intervoice, Inc. All
significant intercompany transactions and accounts have been eliminated in consolidation.
Financial statements of our foreign subsidiaries have been translated into U.S. dollars at current
and average exchange rates. Resulting translation adjustments are recorded in stockholders equity
as a part of accumulated other comprehensive loss. Any foreign currency transaction gains and
losses are included in the accompanying consolidated statements of operations. Our total
comprehensive income for the first quarter of fiscal 2007 and 2006 was $0.5 million and $2.8
million, respectively. Total comprehensive income is comprised of net income and foreign currency
translation adjustments.
Note B Acquisition of Edify Corporation
As discussed in our Annual Report on Form 10-K for the fiscal year ended February 28, 2006, we
acquired Edify Corporation (Edify), a former competitor in the enterprise market, from S1
Corporation. Results of operations for Edify were consolidated with ours beginning December 31,
2005; therefore, our results of operations presented for the three months ended May 31, 2005 do not
include those of Edify.
The following unaudited pro forma information represents our results of operations for the
fiscal quarter ended May 31, 2005 as if the Edify acquisition had occurred at March 1, 2005. The
pro forma information has been prepared by combining the results of operations of Intervoice and
Edify, adjusted for additional amortization expense of identified intangibles, a reduction in
interest income as a result of our use of cash to acquire Edify and pay transaction costs, and the
resulting impact on the provision for income taxes. The unaudited pro forma information does not
purport to be indicative of what would have occurred had the Edify acquisition occurred as of the
date assumed or of results of operations which may occur in the future (in thousands, except per
share data):
|
|
|
|
|
|
|
Quarter Ended |
|
|
May 31, 2005 |
|
|
(unaudited) |
Sales |
|
$ |
50,779 |
|
Income before income taxes |
|
|
4,688 |
|
Net income |
|
|
3,435 |
|
Net income per share diluted |
|
|
0.09 |
|
Note C Inventory
Our inventory consists of the following (in thousands):
|
|
|
|
|
|
|
|
|
|
|
May 31, 2006 |
|
|
February 28, 2006 |
|
Purchased parts |
|
$ |
3,799 |
|
|
$ |
3,908 |
|
Work in progress |
|
|
6,438 |
|
|
|
5,531 |
|
|
|
|
|
|
|
|
|
|
$ |
10,237 |
|
|
$ |
9,439 |
|
|
|
|
|
|
|
|
6
Note D Property & Equipment
Our property and equipment consisted of the following (in thousands):
|
|
|
|
|
|
|
|
|
|
|
May 31, 2006 |
|
|
February 28, 2006 |
|
Land and buildings |
|
$ |
17,287 |
|
|
$ |
16,932 |
|
Computer equipment and software |
|
|
46,731 |
|
|
|
42,817 |
|
Furniture and fixtures |
|
|
3,299 |
|
|
|
3,165 |
|
Managed services equipment |
|
|
16,517 |
|
|
|
16,331 |
|
Maintenance services equipment |
|
|
8,793 |
|
|
|
8,650 |
|
|
|
|
|
|
|
|
|
|
|
92,627 |
|
|
|
87,895 |
|
Less allowance for accumulated depreciation |
|
|
61,245 |
|
|
|
59,002 |
|
|
|
|
|
|
|
|
Property and equipment, net |
|
$ |
31,382 |
|
|
$ |
28,893 |
|
|
|
|
|
|
|
|
At May 31, 2006 the balance in our computer equipment and software account included
approximately $10.5 million in capitalized costs associated with our SAP implementation. At
February 28, 2006, approximately $8.0 million of such costs were included in our computer equipment
and software account. Such costs will be depreciated over a five year estimated life.
Depreciation on approximately $2.6 million of the total began during the third quarter of fiscal
2006 as certain elements of the SAP project were placed into service. Depreciation on the
remaining balance will begin in fiscal 2007 as additional components of the system are placed in
service.
Note E Stock-based Compensation
Our stock-based employee compensation plans are fully described in Note J in our 2006 Annual
Report on Form 10-K. Prior to March 1, 2006, we accounted for awards granted under our stock-based
employee compensation plans following the recognition and measurement principles of Accounting
Principles Board (APB) Opinion No. 25, Accounting for Stock Issued to Employees, and related
interpretations. No compensation cost was reflected in net income for stock options, as all
options granted under the plans have an exercise price equal to the market value of the underlying
common stock on the date of grant. Compensation cost has previously been recognized for restricted
stock units (RSUs).
Effective March 1, 2006, we adopted the fair value recognition provisions of SFAS No. 123R,
Share-Based Payments, using the modified prospective application method. Under this transition
method, compensation cost recognized for the three months ended May 31, 2006 includes compensation
expense for stock-based awards vesting during the period related to: (a) stock-based payments
granted prior to, but not yet vested as of March 1, 2006 (based on the grant-date fair value
estimated in accordance with the original provisions of SFAS No. 123 and previously presented in
pro forma footnote disclosures), and (b) stock-based payments granted subsequent to February 28,
2006 (based on the grant-date fair value estimated in accordance with the new provisions of SFAS
No. 123R).
The following is the effect of adopting SFAS 123R as of March 1, 2006 (in thousands):
|
|
|
|
|
|
|
Three Months Ended |
|
|
|
May 31, 2006 |
|
Cost of Goods Sold |
|
$ |
263 |
|
R&D |
|
|
150 |
|
SG&A |
|
|
926 |
|
|
|
|
|
Total |
|
$ |
1,339 |
|
Related deferred income tax benefit |
|
|
389 |
|
|
|
|
|
Decrease in net income |
|
$ |
950 |
|
|
|
|
|
Decrease in earning per share basic |
|
$ |
0.02 |
|
Under the modified prospective application method, results for periods prior to March 1, 2006
have not been restated to reflect the effects of implementing SFAS No. 123R. The following pro
forma information, as required by SFAS No. 148, Accounting for Stock-Based Compensation-Transition
and Disclosure, an amendment of FASB Statement No. 123, is presented for comparative purposes and
illustrates the pro forma
7
effect on income from continuing operations and related earnings per common share for the
period ended May 31, 2005, as if we had applied the fair value recognition provisions of SFAS No.
123 to stock-based compensation for that period (in thousands, except per share amounts):
|
|
|
|
|
|
|
Three Months Ended |
|
|
May 31, 2005 |
Net income, as reported |
|
$ |
3,919 |
|
Less: Total stock-based compensation expense determined
under fair value based methods for all awards |
|
|
(1,233 |
) |
|
|
|
|
|
Pro forma net income |
|
$ |
2,686 |
|
|
|
|
|
|
|
|
|
|
|
Net income per share: |
|
|
|
|
Basic as reported |
|
$ |
0.10 |
|
Basic pro forma |
|
$ |
0.07 |
|
Diluted as reported |
|
$ |
0.10 |
|
Diluted pro forma |
|
$ |
0.07 |
|
Note F Special Charges
Accrued expenses at February 28, 2006 included amounts associated with severance and
organizational changes affecting approximately 50 persons made at the time of the acquisition of
Edify Corporation. Activity during the first quarter of fiscal 2007 related to such accruals was
as follows (in thousands):
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Accrued Balance |
|
|
|
|
|
Accrued Balance |
|
|
February 28, 2006 |
|
Payments |
|
May 31, 2006 |
Severance payments and related benefits |
|
$ |
1,748 |
|
|
$ |
(319 |
) |
|
$ |
1,429 |
|
We expect to pay the balance of accrued severance and related charges during fiscal
2007.
Note G Income Taxes
For the three
months ended May 31, 2006, our quarterly effective tax rate of 29% varies from
the U.S. federal statutory rate primarily due to the expected benefits to be realized from the use
of state net operating losses and certain foreign deferred tax assets for which we have not
previously realized a benefit due to our uncertainty related to the utilization of those tax
assets, and the effect of non-U.S. tax rates.
Given our three year history of profitability and the belief that we will continue to generate
sufficient taxable income in the future to realize the benefits of certain of our remaining U.S.
federal deferred tax assets, in February 2006 we reversed the valuation allowance associated with
our U.S. federal deferred tax assets. Accordingly, for the first quarter of fiscal 2007, we are
recognizing U.S. federal tax benefits only from our first quarter U.S. loss.
For the three months ended May 31, 2005, our quarterly effective tax rate differs from the
U.S. federal statutory rate primarily due to expected benefits to be realized in the U.S. from
previously reserved deferred tax assets, the effect of non-U.S. tax rates, and a reduction of $0.2
million as a result of the favorable settlement of certain foreign tax issues.
8
Note H Earnings Per Share
|
|
|
|
|
|
|
|
|
|
|
Three Months Ended May 31 |
|
(in thousands, except per share data) |
|
2006 |
|
|
2005 |
|
Numerator: |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Net income (loss) |
|
$ |
(405 |
) |
|
$ |
3,919 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Denominator: |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Denominator for basic earnings per share |
|
|
38,504 |
|
|
|
37,530 |
|
|
|
|
|
|
|
|
|
|
Dilutive potential common shares: |
|
|
|
|
|
|
|
|
Employee stock options |
|
|
|
|
|
|
1,344 |
|
Warrants |
|
|
|
|
|
|
229 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Denominator for diluted earnings per share |
|
|
38,504 |
|
|
|
39,103 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Net income per share: |
|
|
|
|
|
|
|
|
Basic |
|
$ |
(0.01 |
) |
|
$ |
0.10 |
|
Diluted |
|
$ |
(0.01 |
) |
|
$ |
0.10 |
|
Options to purchase 4,611,008 shares of common stock at an average exercise price of $10.04
per share were outstanding at May 31, 2006, but were not included in the computation of diluted
earnings per share because the effect would have been anti-dilutive given our loss for the quarter.
Options to purchase 1,194,667 shares of common stock at an average exercise price of $13.95 per
share were outstanding at May 31, 2005, but were not included in the computation of diluted
earnings per share because the options exercises prices were greater than the average market price
of our common shares during the applicable period and, therefore, the effect would have been
anti-dilutive.
Note I Operating Segment Information and Major Customers
We operate as a single, integrated business unit. Our chief operating decision maker assesses
performance and allocates resources on an enterprise wide basis. Our product line includes voice
automation/IVR solutions, network portal solutions, messaging solutions, payment solutions,
maintenance and support services, and managed services provided for customers on an outsourced or
managed service provider basis. We believe that product line distinction provides the most
meaningful breakdown of quarterly and annual sales activity. Our net sales by product line for the
three months ended May 31, 2006 and 2005 were as follows (in thousands):
|
|
|
|
|
|
|
|
|
|
|
Three Months Ended May 31 |
|
|
|
2006 |
|
|
2005 |
|
Voice automation/IVR solution sales |
|
$ |
12,723 |
|
|
$ |
10,708 |
|
Network portal solution sales |
|
|
1,021 |
|
|
|
3,484 |
|
Messaging solution sales |
|
|
3,718 |
|
|
|
4,848 |
|
Payment solution sales |
|
|
2,007 |
|
|
|
2,330 |
|
|
|
|
|
|
|
|
Total solution sales |
|
|
19,469 |
|
|
|
21,370 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Maintenance and support services revenues |
|
|
20,185 |
|
|
|
15,435 |
|
Managed service revenues |
|
|
6,014 |
|
|
|
6,458 |
|
|
|
|
|
|
|
|
Total recurring services revenues |
|
|
26,199 |
|
|
|
21,893 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Total sales |
|
$ |
45,668 |
|
|
$ |
43,263 |
|
|
|
|
|
|
|
|
Geographic Operations
We assign revenues to geographic areas based on the locations of our customers. Our net sales
by geographic area for the three-month periods ended May 31, 2006 and 2005 were as follows (in
thousands):
9
|
|
|
|
|
|
|
|
|
|
|
Three Months Ended May 31 |
|
|
|
2006 |
|
|
2005 |
|
North America |
|
$ |
27,041 |
|
|
$ |
23,080 |
|
Europe |
|
|
8,736 |
|
|
|
10,880 |
|
Middle East and Africa |
|
|
3,077 |
|
|
|
7,055 |
|
Central and South America |
|
|
4,726 |
|
|
|
1,351 |
|
Pacific Rim |
|
|
2,088 |
|
|
|
897 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Total |
|
$ |
45,668 |
|
|
$ |
43,263 |
|
|
|
|
|
|
|
|
Concentration of Revenue
One customer, O2, accounted for approximately 10% of our revenue for the quarters ended May
31, 2006 and 2005. Sales under one long term managed services contract with O2 totaled
approximately $1.9 million and $2.5 million in the first quarters of fiscal 2007 and 2006,
respectively. This contract expires in July 2006. At current exchange rates, this contract is
expected to yield managed services revenues of approximately $1.0 million during the second quarter
of fiscal 2007.
Note J Contingencies
Intellectual Property Matters
We provide our customers a qualified indemnity against the infringement of third party
intellectual property rights. From time to time, various owners of patents and copyrighted works
send us or our customers letters alleging that our products do or might infringe upon the owners
intellectual property rights, and/or suggesting that we or our customers should negotiate a license
or cross-license agreement with the owner. Our policy is to never knowingly infringe upon any third
partys intellectual property rights. Accordingly, we forward any such allegation or licensing
request to our outside legal counsel for their review and opinion. We generally attempt to resolve
any such matter by informing the owner of our position concerning non-infringement or invalidity,
and/or, if appropriate, negotiating a license or cross-license agreement. Even though we attempt to
resolve these matters without litigation, it is always possible that the owner of a patent or
copyrighted work will sue us. Although no such litigation is currently pending against us, owners
of patents and/or copyrighted works have previously sued us alleging infringement of their
intellectual property rights. We currently have a portfolio of 83 patents, and we have applied for
and will continue to apply for and receive a number of additional patents to protect our
technological innovations. We believe our patent portfolio could allow us to assert counterclaims
for infringement against certain owners of intellectual property rights if those owners were to sue
us for infringement.
From time to time Ronald A. Katz Technology Licensing L.P. (RAKTL) has sent letters to
certain of our customers suggesting that the customer should negotiate a license agreement to cover
the practice of certain patents owned by RAKTL. In the letters, RAKTL has alleged that certain of
its patents pertain to certain enhanced services offered by network providers, including prepaid
card and wireless services and postpaid card services. RAKTL has further alleged that certain of
its patents pertain to certain call processing applications, including applications for call
centers that route calls using a called partys DNIS identification number. As a result of the
correspondence, many of Intervoices customers have had discussions, or are in discussions, with
RAKTL.
We offer certain products that can be programmed and configured to provide enhanced services
to network providers and call processing applications for call centers. Our contracts with
customers usually include a qualified obligation to indemnify and defend customers against claims
that products as delivered by Intervoice infringe a third partys patent. None of our customers
has notified us that RAKTL has claimed that any product provided by us infringes any claims of any
RAKTL patent. Accordingly, we have not been required to defend any customers against a claim of
infringement under a RAKTL patent. We have, however, received letters from customers notifying us
of the efforts by RAKTL to license its patent portfolio and reminding us of our potential
obligations under the indemnification provisions of our agreements in the event that a claim is
asserted. In response to correspondence from RAKTL, a few customers have attempted to tender to us
the defense of our products under contractual indemnity provisions. We have informed these
customers that while
10
we fully intend to honor any contractual indemnity provisions, we do not believe we currently
have any obligation to provide such a defense because RAKTL does not appear to have made a claim
that an Intervoice product infringes a patent. Some of these customers have disagreed with us and
believe that the correspondence from RAKTL can be construed as a claim against Intervoice products.
Some of our customers have licensed certain rights under the RAKTL patent portfolio. Two such
customers who had previously attempted to tender the defense of their products to us informed us
that they had entered into agreements to license certain rights under the RAKTL patents and
demanded we indemnify them for unspecified amounts, including attorneys fees, paid in connection
with the license agreements. We notified these customers that we believe we do not have any
indemnity obligation in connection with the license agreements. We have received no further
response from either customer.
A customer of ours is one of several companies sued on July 19, 2005 by RAKTL in the case of
Ronald A. Katz Technology Licensing, L.P. v. Citibank, et al.; No. 505CV 142, pending in the United
States District Court for the Eastern District of Texas, Texarkana Division. The customer has not
asserted that we are obligated to indemnify and defend the customer in the lawsuit, but the
customer has notified us under the indemnity paragraph of its sales agreement with us that the
lawsuit could potentially impact one or more of its agreements with us. A customer of our recently
acquired subsidiary, Edify, is also a defendant in the lawsuit and has asserted that Edify is
obligated to indemnify the customer under the indemnity paragraph of its sales agreement. Edify
told the customer that it does not believe it has an obligation to indemnify the customer in
connection with the lawsuit.
Even though no claims have been made that a specific product offered by Intervoice infringes
any claim under the RAKTL patent portfolio, we have received opinions from our outside patent
counsel that certain products and applications we offer do not infringe certain claims of the RAKTL
patents. We have also received opinions from our outside counsel that certain claims under the
RAKTL patent portfolio are invalid or unenforceable. Furthermore, based on the reviews by outside
counsel, we are not aware of any valid and enforceable claims under the RAKTL portfolio that are
infringed by our products. If we do become involved in litigation in connection with the RAKTL
patent portfolio, under a contractual indemnity or any other legal theory, we intend to vigorously
contest the claims and to assert appropriate defenses.
We have received letters from Webley Systems (Webley), a division of Parus Holdings, Inc.
(Parus), and its counsel alleging that certain Webley patents cover one or more of our products
and services. In the letters, Parus offers a license to the Webley patents. As a result of the
correspondence, we conducted discussions with Parus. Based on reviews by our outside counsel, we
are not aware of any valid and enforceable claims under the Webley patents that are infringed by
our products or services.
Pending Litigation
David Barrie, et al., on Behalf of Themselves and All Others Similarly Situated v.
InterVoice-Brite, Inc., et al.; No. 3-01CV1071-D, pending in the United States District Court,
Northern District of Texas, Dallas Division:
Several related class action lawsuits were filed in the United States District Court for the
Northern District of Texas on behalf of purchasers of common stock of Intervoice during the period
from October 12, 1999 through June 6, 2000 (the Class Period). Plaintiffs have filed claims,
which were consolidated into one proceeding, under Sections 10(b) and 20(a) of the Securities
Exchange Act of 1934 and Securities and Exchange Commission Rule 10b-5 against us as well as
certain named current and former officers and directors of Intervoice on behalf of the alleged
class members. In the complaint, Plaintiffs claim that we and the named current and former
officers and directors issued false and misleading statements during the Class Period concerning
the financial condition of Intervoice, the results of the merger with Brite Voice Systems, Inc. and
the alleged future business projections of Intervoice. Plaintiffs have asserted that these alleged
statements resulted in artificially inflated stock prices.
We requested that the United States District Court for the Northern District of Texas dismiss
the complaint in its entirety because the complaint lacked the degree of specificity and factual
support to meet the pleading standards applicable to federal securities litigation. On August 8,
2002, the Court entered an order granting our motion to dismiss the class action lawsuit. In the
order dismissing the lawsuit, the Court granted Plaintiffs an opportunity to reinstate the lawsuit
by filing an amended complaint.
Plaintiffs filed an amended complaint which the Court dismissed on September 15, 2003.
Plaintiffs appealed the District Court decision to the Fifth Circuit Court of Appeals. On January
12, 2005, the Fifth Circuit
11
Court of Appeals issued an opinion in which it affirmed, in part, the District Courts order
of dismissal. The Court of Appeals opinion also reversed a limited number of issues in the
District Courts proceedings. On February 25, 2005, Intervoice filed a motion for rehearing with
the Fifth Circuit Court of Appeals requesting the Court to modify its opinion. On May 12, 2005,
the Fifth Circuit Court of Appeals denied our petition for rehearing but modified its opinion to
clarify the Courts decision. The case has been remanded to the District Court for further
proceedings consistent with the Fifth Circuits opinion.
Plaintiffs filed a motion for class certification on February 3, 2006 and we filed an
opposition to Plaintiffs motion on March 20, 2006. Plaintiffs filed a reply in further support of
their motion for class certification on April 10, 2006 and we petitioned the Court for a hearing on
the motion. Both parties are also in the process of producing documents in response to requests
for discovery. We believe that we and our officers and directors complied with the applicable
securities laws and will continue to vigorously defend the portions of the case that have been
remanded to the District Court.
Daniel Wardiman,
derivatively on behalf of Nominal Defendant, Intervoice-Brite, Inc. v. Daniel
D. Hammond et.al.; No. 3-05CV2114-N, filed in the United States District Court, Northern District
of Texas, Dallas Division:
One of our
shareholders filed a shareholder derivative suit against certain current and former
directors and officers on October 27, 2005. The suit alleged that these individuals breached their
fiduciary duties to Intervoice during the fiscal year ended February 29, 2000 and during the first
quarter of the fiscal year ended February 28, 2001. The alleged conduct is largely the same
conduct that is the subject of the Barrie class action lawsuit discussed above. The
shareholder filed the derivative suit after sending a letter demanding
that Intervoice file suit against the defendants.
We and defendants
filed a motion on January 17, 2006 to dismiss the suit because we believe
the case is barred under the applicable statutes of limitations. The
District Court granted our motion to dismiss the suit and issued a
final judgment on July 6, 2006. The plaintiff may, if he chooses,
appeal the District Court's judgment to the United States Court of
Appeals for the Fifth Circuit.
Audit Committee Investigation
During fiscal 2005, our Audit Committee conducted an investigation of certain transactions
that occurred during our fiscal years 2000 through 2002. The Audit Committee was assisted in its
investigation by separate independent legal counsel and a national accounting firm. The Audit
Committee reported the results of its investigation to the SEC, and we are cooperating with the SEC
as it makes its own inquiries regarding the transactions. We are currently providing documents to
the SEC in response to a subpoena and informal requests for information about the transactions, and
several of our current and former officers and non-officer employees have provided or are scheduled
to provide testimony to the SEC. Our Audit Committee and its counsel are continuing to monitor our
response to the SEC, and they also have conducted a review of certain documents provided to the SEC
which we located after the Committees original investigation. Intervoice is also honoring our
obligation to indemnify certain current and former officers and other employees of Intervoice,
including our Chief Executive Officer and another executive officer, who received subpoenas to
produce documents and provide testimony to the SEC in connection with the investigation.
Furthermore, we are honoring our obligation to reimburse legal fees incurred by certain recipients
of the subpoenas.
The Audit Committee investigation found that we accounted for certain transactions incorrectly
during our fiscal years 2000 through 2002. The Audit Committee investigation concluded that a $0.9
million payment made by Intervoice to a publicly held supplier purportedly for certain prepaid
licenses was linked to an agreement to amend a 1997 warrant issued to us by the supplier to permit
our cashless exercise of the warrant. As a result, we believe the $0.9 million payment should have
been recorded as a reduction in the $21.4 million gain we recognized on the sale of the shares
underlying the warrant during the fourth quarter of fiscal 2001 and should not have been recorded
as prepaid license inventory. Our payment to the supplier may have rendered unavailable a
nonexclusive registration exemption for the sale of the shares underlying the warrant. The Audit
Committee investigation also found that we intentionally provided the same supplier false or
misleading documents for such supplier to use to support such suppliers improper recognition of
revenue in calendar 2001.
12
The Audit Committee investigation and review further found that six of the seven customer
sales transactions the Committee investigated were accounted for incorrectly and that there was
intentional misconduct in at least one of those sales transactions. These six transactions occurred at
the end of quarters in which we just met analysts expectations with respect to earnings per share.
The Audit Committee found that we improperly recognized revenue in a quarter-end barter
transaction involving approximately 0.4% of annual revenues for fiscal 2000, and that we improperly
accelerated the recognition of revenue in five quarter-end transactions totaling approximately 0.4%
and 0.3% of annual revenues in fiscal 2000 and fiscal 2002, respectively. We, two of our former
officers and the SEC have agreed that Intervoice and the officers will not assert any defenses
based on a statute of limitations with respect to any action or proceeding against Intervoice
brought by or on behalf of the SEC arising out of the SEC investigation. As a result of work
performed in responding to the SEC subpoena, the Committee has concluded that Intervoice also
improperly recognized approximately $5.4 million of revenue in two sales transactions during the
second and third quarters of fiscal 2002 because the transactions were subject to oral side
agreements that gave our customer expanded rights of return. We subsequently reversed the $5.4
million of revenue during the fourth quarter of fiscal 2002 in connection with a return of the
related systems. We are providing documents to the SEC concerning these two additional sales
transactions pursuant to a separate subpoena. Separately, the Audit Committee determined that in
September 2001 one of our current executive officers improperly communicated Intervoice information
to a shareholder.
Intervoices management has concluded, with the concurrence of the Audit Committee and our
external auditors, that restatement of our prior period financial statements to adjust for the
findings of the Audit Committee investigation and review is not necessary. In reaching this
conclusion, we considered the impact of the incorrect accounting on each of the periods affected,
the ages of the affected financial statements and the lack of any material changes in prior period
trends as a result of the incorrect accounting. In addition, we noted that since the date of the
most recent transaction reviewed in the investigation, we have restructured our business, made
significant management changes, consolidated our physical operations, significantly reduced our
fixed operating costs and refinanced and repaid all of our major debt obligations. We cannot
predict whether we may have future losses relating to the matters investigated by the Audit
Committee as a result of future claims, if any, including any claims by the government.
Other Matters
We are a defendant from time to time in lawsuits incidental to our business. Based on
currently available information, we believe that resolution of the lawsuits and other matters
described above is uncertain, and there can be no assurance that future costs related to such
matters would not be material to our financial position or results of operations.
We are a party to many routine contracts in which we provide general indemnities and
warranties in the normal course of business to third parties for various risks. These indemnities
and warranties are discussed in the following paragraphs. Except in specific circumstances where we
have determined that the likelihood of loss is probable and the amount of the loss quantifiable, we
have not recorded a liability for any of these indemnities. In general, we are not able to
estimate the potential amount of any liability relating to these indemnities and warranties.
Many of our contracts, particularly for managed services, foreign contracts and contracts with
telecommunication companies, include provisions for the assessment of damages for delayed project
completion and/or for our failure to achieve certain minimum service levels. We have had to pay
damages in the past and may have to pay additional damages in the future. Any such future damages
could be significant.
Our contracts with our customers generally contain qualified indemnifications against third
party claims relating to the infringement of intellectual property as described in Intellectual
Property Matters above.
Our contracts with our customers also generally contain warranties and, in some cases, general
indemnifications against other unspecified third party and general liability claims. We have
liability insurance protecting us against certain obligations, primarily certain claims related to
property damage, that result from these indemnities.
We are obligated under letters of credit totaling approximately $0.2 million issued by a bank
to guarantee our performance under a long-term international managed services contract and related
proposals. These letters of credit expire during fiscal 2007 and fiscal 2008.
We have employment agreements with three executive officers and two other officers. One
agreement with an executive officer requires us to make termination payments to the officer of one
and one-half times the officers annual base compensation in the event the officers services are
terminated without cause or
13
payments of up to 2.99 times the officers annual compensation including bonuses in connection
with a termination of the officers services within a two year period following a change in
ownership of Intervoice, as defined in the agreement. If the officer with which we have such an
agreement were terminated for one of the preceding reasons during fiscal 2007, we would incur costs
ranging from $0.6 million to $1.2 million. The agreements with the other two executive officers
require us to make termination payments of one and one-half times the officers annual base
compensation in the event the officers services are terminated without cause or payments of up to
two times the officers annual base compensation including bonuses in connection with a termination
of the officers services within an 18 month period following a change in ownership of Intervoice,
as defined in the agreements. If both of these officers were terminated for one of the preceding
reasons during fiscal 2007, we would incur costs ranging from $0.9 million to $1.2 million. The
remaining agreements with two officers provide for their employment through December 2007. If we
terminated these officers prior to the expiration of their contracts, we would owe them the greater
of their compensation for the unexpired term of the contracts or one-half of their annual
compensation under the contracts. If these officers were terminated during fiscal 2007, we would
incur costs ranging from $0.3 million to $0.7 million.
Under the terms of our Articles of Incorporation, we indemnify our directors, officers,
employees or agents or any other person serving at our request as a director, officer, employee or
agent of another corporation in connection with a derivative suit if he or she (1) is successful on
the merits or otherwise or (2) acted in good faith, and in a manner he or she reasonably believed
to be in or not opposed to the best interests of the corporation. We will not provide
indemnification, however, for any claim as to which the person was adjudged liable for negligence
or misconduct unless the court determines that under the circumstances the person is fairly and
reasonably entitled to indemnification. We provide the same category of persons with
indemnification in a non-derivative suit only if such person (1) is successful on the merits or
otherwise or (2) acted in good faith, and in a manner he or she reasonably believed to be in or not
opposed to the best interests of the corporation, and with respect to any criminal action or
proceeding, had no reason to believe his or her conduct was unlawful. Under the terms of our
Bylaws, we also indemnify our current and former officers and directors to the fullest extent
permitted or required under Article 2.02-1 of the Texas Business Corporation Act.
In connection with certain lawsuits filed against us and certain of our present and former
officers and directors (see Pending Litigation above), we have agreed to pay in advance any
expenses, including attorneys fees, incurred by such present and former officers and directors in
defending such litigation, in accordance with Article 2.02-1 of the Texas Business Corporation Act
and the Companys Articles of Incorporation and Bylaws. Each of these parties has provided us with
a written undertaking to repay us the expenses advanced if the person is ultimately not entitled to
indemnification.
We have a qualified obligation to indemnify certain current and former officers and other
employees of Intervoice in connection with activities resulting from the Audit Committee
investigation and related SEC inquiries described in Audit Committee Investigation above.
Texas corporations are authorized to obtain insurance to protect officers and directors from
certain liabilities, including liabilities against which the corporation cannot indemnify its
officers and directors. We have obtained liability insurance for our officers and directors as
permitted by Article 2.02-1 of the Texas Business Corporation Act. Our insurance policies provide
coverage for losses and expenses incurred by us and our current and former directors and officers
in connection with claims made under the federal securities laws. These policies, however, exclude
losses and expenses related to the Barrie class action lawsuit, or to other litigation
based on claims that are substantially the same as those in the Barrie class action, and
contain other customary provisions to limit or exclude coverage for certain losses and expenses.
14
Item 2. Managements Discussion and Analysis of Financial Condition and Results of Operations
Critical Accounting Policies. In preparing our consolidated financial statements in
conformity with accounting principles generally accepted in the United States, we use estimates and
projections that affect the reported amounts and related disclosures and that may vary from actual
results. Effective March 1, 2006, we adopted the fair value recognition provisions of SFAS 123R,
Share-Based Payments. We consider our accounting policies related to SFAS 123R as important to
the portrayal of our financial condition, and requiring subjective judgment. Other critical
accounting policies are discussed fully in the Annual Report on Form 10-K for the year ended
February 28, 2006.
Stock-Based Compensation
We adopted SFAS 123R effective March 1, 2006 using the modified prospective transition method,
which resulted in recording $1.3 million of stock-based compensation expense during the first
quarter of fiscal 2007 as further detailed in Note E to the financial statements. Determining the
amount and classification of expense for stock-based compensation, as well as the associated impact
to the balance sheets and statements of cash flows, requires us to develop estimates of the fair
value of stock-based compensation expenses using fair value models. The most significant
assumptions used in calculating the fair value include the expected volatility, expected lives and
estimated forfeiture rates for employee stock option grants.
We use a weighted average of the implied volatility, the most recent one-year volatility and
the median volatility for the period of the expected life of the option to determine the expected
volatility to be used in our fair value calculation. We believe that this is the best available
estimate of expected volatility. The expected lives of options are determined based on our
historical share option exercise experience. We believe the historical experience method is the
best estimate of future exercise patterns currently available. Estimated forfeiture rates are
derived from historical forfeiture patterns. We believe the historical experience method is the
best estimate of forfeitures currently available. Changes to these assumptions or changes to our
Stock-Based Compensation plans, including the number of awards granted, could impact our
stock-based compensation expense in future periods.
Sales. We operate as a single, integrated business unit. Our chief operating decision maker
assesses performance and allocates resources on an enterprise wide basis. Our product line
includes voice automation/IVR solutions, network portal solutions, messaging solutions, payment
solutions, maintenance and support services, and managed services provided for customers on an
outsourced or managed service provider basis. We believe that product line distinction provides
the most meaningful breakdown of quarterly and annual sales activity. Our net sales by product
line for the three months ended May 31, 2006 and 2005 were as follows (in thousands):
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Three Months Ended May 31 |
|
|
|
|
|
|
|
% Change |
|
|
|
|
|
|
|
|
|
|
From |
|
|
|
|
|
|
2006 |
|
|
Prior Year |
|
|
2005 |
|
Voice Automation/IVR solution sales |
|
$ |
12,723 |
|
|
|
18.8 |
% |
|
$ |
10,708 |
|
Network portal solution sales |
|
|
1,021 |
|
|
|
(70.7 |
)% |
|
|
3,484 |
|
Messaging solution sales |
|
|
3,718 |
|
|
|
(23.3 |
)% |
|
|
4,848 |
|
Payment solution sales |
|
|
2,007 |
|
|
|
(13.9 |
)% |
|
|
2,330 |
|
|
|
|
|
|
|
|
|
|
|
Total solution sales |
|
|
19,469 |
|
|
|
(8.9 |
)% |
|
|
21,370 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Maintenance and related services revenues |
|
|
20,185 |
|
|
|
30.8 |
% |
|
|
15,435 |
|
Managed services revenues |
|
|
6,014 |
|
|
|
(6.9 |
)% |
|
|
6,458 |
|
|
|
|
|
|
|
|
|
|
|
Total recurring services revenues |
|
|
26,199 |
|
|
|
19.7 |
% |
|
|
21,893 |
|
|
|
|
|
|
|
|
|
|
|
Total Sales |
|
$ |
45,668 |
|
|
|
5.6 |
% |
|
$ |
43,263 |
|
|
|
|
|
|
|
|
|
|
|
15
We assign revenues to geographic areas based on the locations of our customers. Our net sales
by geographic area for the three-month periods ended May 31, 2006 and 2005 were as follows (in
thousands):
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Three Months Ended May 31 |
|
|
|
|
|
|
|
% Change |
|
|
|
|
|
|
|
|
|
|
From |
|
|
|
|
|
|
2006 |
|
|
Prior Year |
|
|
2005 |
|
|
|
|
North America |
|
$ |
27,041 |
|
|
|
17.2 |
% |
|
$ |
23,080 |
|
Europe |
|
|
8,736 |
|
|
|
(19.7 |
)% |
|
|
10,880 |
|
Middle East and Africa |
|
|
3,077 |
|
|
|
(56.4 |
)% |
|
|
7,055 |
|
Central and South America |
|
|
4,726 |
|
|
|
249.8 |
% |
|
|
1,351 |
|
Pacific Rim |
|
|
2,088 |
|
|
|
132.8 |
% |
|
|
897 |
|
|
|
|
|
|
|
|
|
|
|
Total |
|
$ |
45,668 |
|
|
|
5.6 |
% |
|
$ |
43,263 |
|
|
|
|
|
|
|
|
|
|
|
International sales comprised 40% of our total sales during the first quarter of fiscal 2007,
down from 47% during the first quarter of fiscal 2006.
Total sales for the first quarter of fiscal 2007 included the impact of a full quarter of
activity related to the acquisition of Edify. These Edify sales were primarily to North American customers
and were included in the voice automation/IVR product line. Sales of voice automation/IVR solutions for the
first quarter of fiscal 2007 also included approximately $2.5 million of revenue from a cash basis
customer based in the Central and South American market. The majority of our sales of network
portal solutions continued to come from a single international telecommunications customer.
Messaging solution sales included approximately $0.7 million of revenue under the first two
contracts for our new advanced messaging product media exchange for networks. We received a
notice of acceptance under one of the contracts and the second contract is scheduled for acceptance
during the second quarter of fiscal 2007. Our sales of payment solutions continue to primarily
reflect sales of capacity upgrades to existing customers.
The increase in our maintenance and related services revenue in the first quarter of fiscal
2007 as compared to the first quarter of fiscal 2006 is comprised of increases of $5.7 million
(46.0%) in maintenance revenues on voice automation/IVR solutions offset by decreases of $0.9
million (29.8%) in maintenance revenues on messaging and payment solutions.
The 6.9% decrease in managed service revenue in the first quarter of fiscal 2007 compared to
the first quarter of fiscal 2006 comprised of growth of $0.8 million (30.8%) from our North
American enterprise customers offset by net reductions of $1.2 million (32.4%) in revenues from our
international network customers. The reduction in managed services revenues from our international
network customers included a $0.6 million reduction in revenue from an international managed
services customer for which we recognize revenue on a cash basis.
One customer, O2, accounted for approximately 10% of our revenue during the quarters ended May
31, 2006 and 2005. Sales under one long term managed services contract with O2 totaled
approximately $1.9 million and $2.5 million in the first quarters of fiscal 2007 and 2006,
respectively. This contract expires in July 2006. At current exchange rates, this contract is
expected to yield managed services revenues of approximately $1.0 million during the second quarter
of fiscal 2007.
We are prone to quarterly fluctuations. Some of our transactions are completed in the same
fiscal quarter as ordered. The quantity and size of large sales (sales valued at approximately
$2.0 million or more) during any quarter can cause wide variations in our quarterly sales and
earnings, as such sales are unevenly distributed throughout the fiscal year. We use a system
combining estimated sales from our recurring services contracts, our backlog of committed solutions
orders and our pipeline of solutions sales opportunities to estimate sales and trends in our
business. For the quarters ended May 31, 2006 and 2005, sales were sourced as follows:
16
|
|
|
|
|
|
|
|
|
|
|
Three Months Ended May 31 |
|
|
2006 |
|
2005 |
Sales from recurring services and
support contracts, including
contracts for managed services |
|
|
58 |
% |
|
|
51 |
% |
Sales from beginning solutions backlog |
|
|
29 |
% |
|
|
31 |
% |
Sales from the quarters pipeline |
|
|
13 |
% |
|
|
18 |
% |
|
|
|
|
|
|
|
|
|
|
|
|
100 |
% |
|
|
100 |
% |
|
|
|
|
|
|
|
|
|
Our service and support contracts range in original duration from one month to five years,
with most managed service contracts having initial terms of two to three years and most maintenance
and related contracts having initial terms of one year. Because many of the longer duration
contracts give customers early cancellation privileges, we do not consider our book of services
contracts to be reportable backlog, as a portion of the potential revenue reflected in the contract
values may never be realized. Nevertheless, it is easier for us to estimate service and support
revenues than to estimate solutions sales for the next quarter because the service and support
contracts generally span multiple quarters and revenues recognized under each contract are
generally similar from one quarter to the next.
Our backlog is made up of customer orders for solutions for which we have received complete
signed orders and which we generally expect to deliver within twelve months. Backlog as of the end
of our last five fiscal quarters was as follows (in thousands):
|
|
|
|
|
Quarter Ended |
|
Backlog |
May 31, 2006 |
|
$ |
41,221 |
|
February 28, 2006 |
|
$ |
33,867 |
|
November 30, 2005 |
|
$ |
29,915 |
|
August 31, 2005 |
|
$ |
30,265 |
|
May 31, 2005 |
|
$ |
28,473 |
|
The accuracy of any estimate of future sales is dependent, in part, on our ability to project
the amount of revenue to be contributed from beginning solutions backlog during any fiscal quarter.
Our ability to estimate the amount of backlog that will be converted to revenue in any fiscal
quarter can be affected by factors outside our control, including changes in project timing
requested by our customers.
Our pipeline of opportunities for solutions sales is the aggregation of our sales
opportunities for which we have not received a signed order, with each opportunity evaluated for
the date the potential customer will make a purchase decision, competitive risks, and the potential
amount of any resulting sale. No matter how promising a pipeline opportunity may appear, there is
no assurance it will ever result in a sale. While this pipeline may provide us some sales guidance
in our business planning and budgeting, pipeline estimates are necessarily speculative and may not
consistently correlate to solutions sales in a particular quarter or over a longer period of time.
While we know the amount of solutions backlog available at the beginning of a quarter, we must
speculate on our pipeline of solutions opportunities for the quarter. Our accuracy in estimating
total solutions sales for the next fiscal quarter is, therefore, highly dependent upon our ability
to successfully estimate which pipeline opportunities will close during the quarter.
Cost of Goods Sold. Cost of goods sold was comprised of the following for the quarters ended
May 31, 2006 and 2005 (in thousands):
|
|
|
|
|
|
|
|
|
|
|
Three Months Ended May 31 |
|
|
2006 |
|
2005 |
Solutions COGS |
|
$ |
12,304 |
|
|
$ |
12,804 |
|
As percentage of solutions sales |
|
|
63.2 |
% |
|
|
59.9 |
% |
|
|
|
|
|
|
|
|
|
Services COGS |
|
$ |
7,474 |
|
|
$ |
6,112 |
|
As percentage of services revenues |
|
|
28.5 |
% |
|
|
27.9 |
% |
|
|
|
|
|
|
|
|
|
Total COGS |
|
$ |
19,778 |
|
|
$ |
18,916 |
|
As percentage of total sales |
|
|
43.3 |
% |
|
|
43.7 |
% |
17
A significant portion of our solutions cost of goods sold is comprised of labor costs that are
fixed over the near term as opposed to direct material and license/royalty costs that vary directly
with sales volumes. The increase in solutions cost of goods sold as a percentage of solutions
sales in the first quarter of fiscal 2007 as compared to the first quarter of fiscal 2006 was
impacted by the work performed during the first quarter of fiscal 2007 on the first two contracts
for our new advanced messaging product media exchange for networks. We realized no net margin on
approximately $0.7 million of revenue recognized. One contract was completed during the quarter
and the other is scheduled for completion during the second quarter of fiscal 2007. Cost of goods
sold for the first quarter of fiscal 2007 included approximately $0.3 million of stock compensation
expense resulting from our adoption of SFAS 123R which requires us to include a compensation
expense in our financials related to share-based awards.
Research and Development Expenses. Research and development expenses for the quarters ended
May 31, 2006 and 2005 were as follows (in thousands):
|
|
|
|
|
|
|
|
|
|
|
Three Months Ended May 31 |
|
|
2006 |
|
2005 |
Research and development expenses |
|
$ |
5,782 |
|
|
$ |
4,195 |
|
As percentage of total sales |
|
|
12.7 |
% |
|
|
9.7 |
% |
Expenses included the impact of a full quarter of expenses in the first quarter of fiscal 2007
as a result of the acquisition of Edify Corporation. Expenses were also up for the same timeframe
due to stock compensation expense of approximately $0.1 million in the first quarter of fiscal 2007
due to our adoption of SFAS 123R which requires us to include a compensation expense in our
financials related to share-based awards. Expenses for the first quarter of fiscal 2007 also
include increases in contract labor, depreciation and travel costs offset in part by more research
and development resources being assigned to completion of customer projects as compared to the
first quarter of fiscal 2006. Research and development expenses include the design of new products
and the enhancement of existing products.
Our research and development spending is focused in five key areas. First, we are developing
software tools to aid in the development and deployment of customer applications incorporating
speech recognition, text-to-speech, and other rich media technologies for enterprises and wireless
and wireline providers. Next, we are developing server-based application software platforms for
operations and management of contact center, speech and call completion applications. These
software platforms are branded under the name Media Exchange. We will use these software platforms
for deployment and management of enterprise, wireless and wireline network operator applications
which are designed to operate in both J2EE and Microsoftsâ.NET enterprise computing
environments. Third, we are developing media servers, voice browsers, and call processing
infrastructure based on open standards such as VoiceXML, CCXML and SALT. These media servers are
VoIP enabled, allowing operation in soft-switch and hybrid PSTN and VoIP networks. Fourth, we are
developing packaged, speech enabled applications for the network operator and enterprise markets.
These include a range of vertical and horizontal applications that are designed to greatly enhance
customer return-on-investment by providing many commonly used configurable functions that can be
deployed more quickly than custom applications. Finally, we are developing modular productivity
and communications applications for wireless and wireline applications including speech driven
voice mail, voice activated dialing, and enhanced personal information management. The network
products are also branded under the product name Media Exchange.
We expect to maintain a strong commitment to research and development so that we can remain at
the forefront of technology development in our markets.
Selling, General and Administrative Expenses. Selling, general and administrative expenses
for the quarters ended May 31, 2006 and 2005 were as follows (in thousands):
|
|
|
|
|
|
|
|
|
|
|
Three Months Ended May 31 |
|
|
2006 |
|
2005 |
Selling, general and administrative expenses |
|
$ |
20,800 |
|
|
$ |
15,433 |
|
As percentage of total sales |
|
|
45.5 |
% |
|
|
35.7 |
% |
Selling, general and administrative expenses for the first quarter of fiscal 2007 included
increases in sales and marketing expenses of approximately
$3.9 million. These increases included incremental salaries,
commissions and related expenses primarily attributable to the
addition of approximately 30 people following the acquisition of
Edify. In addition, stock
compensation expense of $0.9 million is included in fiscal 2007 due to our adoption of SFAS 123R
which requires us to include a compensation expense in our financials related to share-based
awards.
18
Amortization of Acquired Intangible Assets. We incurred expenses of approximately $0.6
million related to the amortization of acquisition related intangibles in the first quarter of
fiscal 2007. Intangible assets acquired in the acquisition of Edify totaled approximately $6.8
million with useful lives ranging from eighteen months to eight years. In addition, some of the
intangible assets acquired in the merger with Brite Voice Systems in fiscal 2000 continue to be
amortized.
Other Income. Other income during the first quarter of fiscal 2007 was comprised of
approximately $0.6 million primarily resulting from the sale of MetLife common stock acquired as a
result of MetLifes demutualization. This income was offset by approximately $0.4 million of
foreign currency transaction losses. Other income of approximately $0.1 million during the first
quarter of fiscal 2006 was comprised primarily of foreign currency transaction gains.
Income Taxes. For the
three months ended May 31, 2006, our quarterly effective tax rate of
29% varies from the U.S. federal statutory rate primarily due to the expected benefits to be
realized from the use of state net operating losses and certain foreign deferred tax assets for
which we have not previously realized a benefit due to our uncertainty related to the utilization
of those tax assets, and the effect of non-U.S. tax rates.
Given our three year history of profitability and the belief that we will continue to generate
sufficient taxable income in the future to realize the benefits of certain of our remaining U.S.
federal deferred tax assets, in February 2006 we reversed the valuation allowance associated with
our U.S. federal deferred tax assets. Accordingly, for the first quarter of fiscal 2007, we are
recognizing U.S. federal tax benefits only from our first quarter U.S. loss.
For the three months ended May 31, 2005, our quarterly effective tax rate differs from the
U.S. federal statutory rate primarily due to expected benefits to be realized in the U.S. from
previously reserved deferred tax assets, the effect of non-U.S. tax rates, and a reduction of $0.2
million as a result of the favorable settlement of certain foreign tax issues.
Loss from Operations and Net Loss. We generated an operating loss of $1.2 million and a net
loss of $0.4 million during the first quarter of fiscal 2007. During the first quarter of fiscal
2006, we generated operating income of $4.5 million and net income of $3.9 million.
Liquidity and Capital Resources. We had approximately $41.5 million in cash and cash
equivalents at May 31, 2006. Our cash reserves decreased $0.6 million during the three months
ended May 31, 2006, with operating activities providing $4.0 million of cash, net investing
activities using $5.2 million of cash and net financing activities providing $0.1 million of cash.
Operating cash flow for the quarter ended May 31, 2006 resulted from our continuing focus on
balance sheet management. We improved our days sales outstanding of accounts receivable to 50
days, down from 57 days at February 28, 2006.
For sales of certain of our more complex, customized systems (generally ones with a sales
price of $500,000 or more), we recognize revenue based on a percentage of completion methodology.
Unbilled receivables accrued under this methodology totaled $7.5 million (29.1% of total net
receivables) at May 31, 2006, up $2.4 million from February 28, 2006. We expect to bill and
collect unbilled receivables as of May 31, 2006 within the next twelve months.
While we continue to focus on the level of our investment in accounts receivable, we generate
a significant percentage of our sales, particularly sales of enhanced telecommunications services
systems, outside the United States. Customers in certain countries are subject to significant
economic and political challenges that affect their cash flow, and many customers outside the
United States are generally accustomed to vendor financing in the form of extended payment terms.
To remain competitive in markets outside the United States, we may offer selected customers such
payment terms. In all cases, however, we only recognize revenue at such time as our system or
service fee is fixed or determinable, collectibility is probable and all other criteria for revenue
recognition have been met. In some limited cases, this policy may result in recognizing revenue on
a cash basis, limiting revenue recognition on certain sales of systems and/or services to the
actual cash received to date from the customer, provided that all other revenue recognition
criteria have been satisfied.
19
We used $5.2 million of cash on investing activities during the first quarter of fiscal 2007.
Of this amount, we used $0.8 million for payment of acquisition related expenses, $2.4 million for
costs in connection with our SAP implementation, $0.7 million to purchase equipment to expand our
managed services business and $1.3 million for replacement and expansion of our computing
infrastructure and other capital purchases.
During the quarter ended May 31, 2006, our financing activities provided $0.1 million in net
cash flow. Our option holders exercised options for less than 0.1 million shares of common stock
and, in so doing, provided us with $0.1 million in cash.
Adequacy of Cash Reserves
We believe our cash reserves and internally generated cash flow will be sufficient to meet our
cash requirements for at least the next twelve months.
Impact of Inflation
We do not expect any significant short-term impact of inflation on our financial condition.
We presently are not bound by long-term fixed price sales contracts. The absence of such contracts
reduces our exposure to inflationary effects.
Item 4. Controls and Procedures
Evaluation of disclosure controls and procedures. Our disclosure controls and procedures are
designed to provide reasonable, but not absolute, assurance that the objectives of our disclosure
control system are met. A control system, no matter how well conceived and operated, is subject to
inherent limitations. These limitations include the realities that judgments in decision-making
can be faulty and that breakdowns can occur because of simple errors or mistakes. Additionally,
controls can be circumvented by the individual acts of some persons, by collusion of two or more
persons or by management override of the control. Because of the inherent limitations in a
cost-effective control system, misstatements due to error or fraud may occur and not be detected.
Based on the evaluation by our management (with the participation of our chief executive
officer and chief financial officer), as of the end of the period covered by this report, our chief
executive officer and chief financial officer have concluded that our disclosure controls and
procedures (as defined in Securities Exchange Act Rules 13a-15(e) and 15d-15(e)) are effective to
provide reasonable assurance that material information required to be disclosed by us in reports we
file or submit under the Securities Exchange Act of 1934 is recorded, processed, summarized and
reported within the time periods specified in the Securities and Exchange Commission rules and
forms. Such officers also have concluded that our disclosure controls and procedures are effective
to ensure that information required to be disclosed in the reports we file or submit under the
Exchange Act is accumulated and communicated to our management, including our principal executive
and principal financial officers, to allow timely decisions regarding required disclosure.
Changes in internal control. There has been no change in our internal control over financial
reporting identified in connection with the evaluation that occurred during our most recent fiscal
quarter that has materially affected, or is reasonably likely to materially affect, our internal
control over financial reporting.
20
PART II. OTHER INFORMATION
Item 1. Legal Proceedings
See Pending Litigation and Audit Committee Investigation in Note J in Item 1 of Part I of
this quarterly report on Form 10-Q.
Item 1A. Risk Factors
This report on Form 10-Q includes forward-looking statements within the meaning of Section
27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of
1934, as amended. All statements other than statements of historical facts included in this Form
10-Q, including, without limitation, statements contained in Managements Discussion and Analysis
of Financial Condition and Results of Operations and Notes to Consolidated Financial Statements
located elsewhere in this report regarding our financial position, business strategy, plans and
objectives of management for future operations, future sales and industry conditions, are
forward-looking statements. Although we believe that the expectations reflected in such
forward-looking statements are reasonable, we can give no assurance that such expectations will
prove to be correct. In addition to important factors described elsewhere in this report, we
caution current and potential investors that the following important risk factors, among others,
sometimes have affected, and in the future could affect, our actual results and could cause such
results during fiscal 2007, and beyond, to differ materially from those expressed in any
forward-looking statements made by or on behalf of Intervoice:
|
|
|
We are prone to quarterly sales fluctuations. The sales value of an individual order
for our solutions and services can range from a few thousand dollars to several million
dollars depending on the complexity of our customers business need and the size of its
operations. The quantity and size of large sales (sales valued at approximately $2.0
million or more) during any quarter can cause wide variations in our quarterly sales and
earnings, as such sales are often unevenly distributed throughout the fiscal year. In
addition, some of our sales transactions are completed in the same fiscal quarter as
ordered. Our accuracy in estimating future sales is largely dependent on our ability to
successfully qualify, estimate and close solution sales from our pipeline of sales
opportunities during a quarter. No matter how promising a pipeline opportunity may appear,
there is no assurance it will ever result in a sale. The accuracy of our estimate of future
sales is also dependent on our ability to accurately estimate the amount of revenue to be
contributed from beginning backlog and revenue from cash basis customers during any fiscal
quarter. This estimate can be affected by factors outside our control, including changes
in project timing requested by our customers. Accordingly, our actual sales for any
fiscal reporting period may be significantly different than any estimate of sales we make
for such period. See the discussion entitled Sales in Item 2 of Part I for a discussion
of our system for estimating sales and tracking sales trends in our business. |
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We are subject to potential and pending lawsuits and other claims. We are subject to
certain potential and pending lawsuits and other claims discussed in Note J in Item 1 of
Part I of this quarterly report on Form 10-Q. Furthermore, we may become subject to claims,
including claims by the government, or other adverse consequences arising from the findings
of the Audit Committee investigation and related SEC inquiries discussed in Note J. We, and
certain of our current and former officers and non-officer employees are currently
responding to or have responded to SEC subpoenas to produce documents and provide testimony
about the transactions that were the subject of the investigation. Any adverse judgment,
penalty or settlement related to any lawsuit or other such claim could have consequences
that would be material to our financial position or results of operations. We may be
required to indemnify certain of our current and former directors and officers under
existing arrangements in connection with the shareholders derivative suit in addition to
the indemnification we are currently providing to certain individuals in connection with
the class action lawsuit and the SEC investigation. Our insurance policies provide
coverage for losses and expenses incurred by us and our current and former directors and
officers in connection with claims made under the federal securities laws. These policies,
however, exclude losses and expenses related to the Barrie class action lawsuit
discussed in Note J or to other litigation based on claims that are substantially the same
as the claims in the Barrie class action and contain other customary provisions to
limit or exclude coverage for certain losses and expenses. |
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We may not be successful in integrating the operations and products and retaining the
customers of Edify, and this could negatively impact our business. We believe we will be
able to achieve certain cost savings and other synergies as a result of combining
Intervoice and Edify, but there can be no |
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assurance that such synergies will be realized. Our future success will depend in part upon
our ability to integrate and operate Edify successfully with our business. Any inability to
integrate the products of Intervoice and Edify while maintaining or increasing the market
share that such products had prior to the merger could decrease the revenues historically
generated from these products. Customers of Intervoice and Edify may delay their purchase
of products or services from one or both companies to consider any potential implications
the acquisition may have for products and services offered by either company. In addition,
the integration process will require the dedication of management resources, which may
temporarily distract attention from our day-to-day business. Our future success will also
depend in part on our ability to retain and assimilate certain key employees of Edify.
There can be no assurance that we will be able to efficiently integrate and operate Edify
and its products with our business, maintain business relationships with Edifys customers
and retain and assimilate key employees of Edify. Failure to do so could have a material
adverse effect on our results of operations or our financial condition. Further, Edify
provides products and services which are similar to our products and services and,
accordingly, our Edify operations are generally subject to most of the other risk factors
discussed in this Item 1A. |
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We face intense competition based on product capabilities, and we experience ever
increasing demands from our actual and prospective customers for our products to be
compatible with a variety of rapidly proliferating computing, telephony and computer
networking technologies and standards. Our success is dependent, to a large degree, on our
effectiveness in allocating resources to developing and improving products compatible with
those technologies, standards and functionalities that ultimately become widely accepted by
our current and prospective customers. Our success is also dependent, to a large degree, on
our ability to implement arrangements with vendors of complementary product offerings so
that we can provide our current and prospective customers greater functionality. Our
principal competitors include Genesys, Avaya, Nortel, Nuance Communications, Comverse
Technology, Unisys and Lucent Technologies. Many of our competitors have greater financial,
technological and marketing resources than we have, as well as greater name recognition.
Although we have committed substantial resources to enhance our existing products and to
develop and market new products, there is no assurance we will be successful. In addition,
it is possible that new entrants to the market and strategic acquisitions and partnerships
between existing companies could increase the competition in the markets in which we
participate. An increase in such competition could materially adversely affect our ability
to sell our products thereby adversely affecting our business, operating results and
financial condition. |
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We may not be successful in transitioning our products and services to an open,
standards-based business model. Intervoice has historically provided complete, bundled
hardware and software solutions using internally developed components to address our
customers total business needs. Increasingly, the markets for our products are requiring a
shift to the development of products and services based on an open, standards-based
architecture such as the J2EE and Microsoftsâ.NET environments utilizing VoiceXML
and/or SALT standards. Such an open, standards-based approach allows customers to
independently purchase and combine hardware components, standardized software modules, and
customization, installation and integration services from individual vendors deemed to
offer the best value in the particular class of product or service. In such an environment,
we believe we may sell less hardware and fewer bundled systems and may become increasingly
dependent on our development and sale of software application packages, customized software
and consulting and integration services. This shift will place new challenges on us to
transition our products and to hire and retain the mix of personnel necessary to respond to
this business environment, to adapt to the changing expense structure that the new
environment may tend to foster, and to increase sales of services, customized software and
application packages to offset reduced sales of hardware and bundled solutions. Failure to
develop, enhance, acquire and introduce new products and services to respond to changing
market conditions or customer requirements, or lack of customer acceptance of our products
will materially adversely affect our business, results of operations and financial
condition. |
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We may not be able to retain our customer base, and, in particular, our more significant
customers. Our success is heavily dependent on our ability to retain our significant
customers, including those of Edify. The loss of one of our significant customers could
negatively impact our operating results. Our installed base of customers generally is not
contractually obligated to place further solutions orders with us or to extend their
services contracts with us at the expiration of their current contracts. |
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We will be harmed if we lose key business and technical personnel. We rely upon the
services of a relatively small number of key technical, project management and senior
management personnel, most of whom do not have employment contracts. If we were to lose any of our key personnel,
replacing them could be difficult and costly. If we were unable to successfully and
promptly replace such personnel, our business could be materially harmed. |
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Our reliance on significant vendor relationships could result in significant expense or
an inability to serve our customers if we lose these relationships. Although we generally
use standard parts and components in our products, some of our components, including
semi-conductors and, in particular, digital signal processors manufactured by Texas
Instruments, are available only from a small number of vendors. Likewise, we license speech
recognition technology from a small number of vendors. Two of these vendors, ScanSoft, Inc.
and Nuance Communications, Inc., recently completed a merger of their organizations and now
the combined company has a dominant market position. As we continue to migrate to open,
standards-based systems, we will become increasingly dependent on our component suppliers
and software vendors. To date, we have been able to obtain adequate supplies of needed
components and licenses in a timely manner, and we expect to continue to be able to do so.
Nevertheless, if our significant vendors are unable to supply components or licenses at
current levels, we may not be able to obtain these items from another source or at
historical prices. In such instances, we would be unable to provide products and services
to our customers or generate historical operating margins, and our business and operating
results would suffer. |
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If third parties assert claims that our products or services infringe on their
technology and related intellectual property rights, whether the claims are made directly
against us or against our customers, we could incur substantial costs in connection with
these claims. We believe software and technology companies, including Intervoice and others
in our industry, increasingly may become subject to infringement claims. Such claims may
require us to enter into costly license agreements or result in even more costly
litigation. To the extent a licensing arrangement is required, the arrangement may not be
available at all, or, if available, may be very expensive or even prohibitively expensive.
As with any legal proceeding, there is no guarantee we will prevail in any litigation
instituted against us asserting infringement of intellectual property rights. To the extent
we suffer an adverse judgment, we might have to pay substantial damages, discontinue the
use and sale of infringing products, repurchase infringing products from our customers in
accordance with indemnity obligations, expend significant resources to acquire
non-infringing alternatives, and/or obtain licenses to the intellectual property that has
been infringed upon. As with licensing arrangements, non-infringing substitute technologies
may not be available and, if available, may be very expensive, or even prohibitively
expensive, to implement. Accordingly, for all of the foregoing reasons, a claim of
infringement could ultimately have a material adverse effect on our business, financial
condition and results of operations. |
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We are exposed to risks related to our international operations that could increase our
costs and hurt our business. Our products are currently sold in more than 75 countries.
Our international sales were 40% and 47% of total sales for the fiscal quarter ended May
31, 2006 and 2005, respectively. International sales, personnel and property are subject
to certain risks, including: |
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terrorism; |
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fluctuations in currency exchange rates; |
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the difficulty and expense of maintaining foreign offices and distribution channels; |
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tariffs and other barriers to trade; |
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greater difficulty in protecting and enforcing intellectual property rights; |
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general economic and political conditions in each country; |
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loss of revenue, property and equipment from expropriation; |
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import and export licensing requirements; and |
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additional expenses and risks inherent in conducting operations in
geographically distant locations, including risks arising from differences in
language and cultural approaches to the conduct of business. |
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Our inability to meet contracted performance targets could subject us to significant
penalties. Many of our contracts, particularly for managed services, foreign contracts and
contracts with telecommunication companies, include provisions for the assessment of
damages for delayed project completion and/or for our failure to achieve certain minimum
service levels. We have had to pay damages in the past and may have to pay additional
damages in the future. Any such future damages could be significant. |
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Increasing consolidation in the telecommunications and financial industries could
adversely affect our revenues and profitability. The majority of our largest customers are
in the telecommunications and financial industries. These industries are undergoing
significant consolidation as a result of merger and acquisition activity. This activity
could result in a decrease in the number of customers purchasing our products and/or in
delayed purchases of our products by customers that are reviewing their strategic
alternatives in light of a pending merger or acquisition. If these results occur, our
revenues and profitability could decline. |
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Our products are complex, and software defects could reduce our revenues and expose us
to litigation. The software products we offer are complex and may contain errors or
defects, even after extensive testing and quality control, particularly in early versions.
Furthermore, because our products increasingly are designed around an open standards based
architecture incorporating elements developed by third parties, such errors or defects may
be outside of our direct ability to control or correct. Our recently introduced Media
Exchange offering is an example of a complex product which includes third party elements
that has and may continue to experience certain software errors in its initial customer
deployments. Any defects or errors could potentially result in loss of revenues, product
returns or order cancellations, and could potentially hinder market acceptance of our
products and harm our reputation. Accordingly, any defects or errors could have a material
adverse effect on our business, results of operations and financial condition. Our
customer license agreements typically contain provisions to limit our product warranty
obligations and exposure to potential liability claims. |
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We are implementing a new company-wide ERP system during fiscal 2007. During fiscal
2007, we expect to complete the implementation of a new, company-wide ERP system. Our new
system will affect all facets of our business including our ability to quote, receive and
process orders, track inventory and work in process, ship and bill completed orders,
process and apply cash receipts from our customers and summarize and report the results of
our operations. If we encounter problems in the implementation of our new system, our
ability to conduct our daily operations in an efficient, effective and properly controlled
manner could be compromised, and our operating results could suffer. In addition, any such
implementation problems could cause us to expend significant time and other resources in an
effort to resolve such problems, and this diversion of management and staff time could
further adversely affect our ability to serve our customers and sustain our normal
operations. |
Item 6. Exhibits
(a) Exhibits
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2.1 |
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Agreement and Plan of Merger dated November 18, 2005 by and among S1
Corporation, Edify Corporation, Edify Holding Company, Inc.,
Intervoice, Inc. and Arrowhead I, Inc. (7) |
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3.1 |
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Articles of Incorporation, as amended, of Registrant. (1) |
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3.2 |
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Amendment to Articles of Incorporation of Registrant. (2) |
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3.3 |
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Amendment to Articles of Incorporation of Registrant. (3) |
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3.4 |
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Third Restated Bylaws of Registrant. (6) |
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4.1 |
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Third Amended and Restated Rights Agreement dated as of May 1, 2001
between the Registrant and Computershare Investor Services, LLC, as
Rights Agent. (4) |
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4.2 |
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Registration Rights Agreement, dated as of May 29, 2002, between the
Registrant and each of the Buyers under a Securities Purchase
Agreement. (5) |
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4.3 |
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First Amendment to Third Amended and Restated Rights Agreement dated
as of May 29, 2002, between Registrant and Computershare Investor
Services, LLC, as Rights Agent. (5) |
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10.1 |
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Summary of the Fiscal Year 2007 Annual Incentive Compensation Plan (8) |
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10.2 |
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Employment Agreement effective May 8, 2006 between Registrant and
Craig E. Holmes (9) |
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10.3 |
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Employment Agreement effective May 8, 2006 between Registrant and
James A. Milton (9) |
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10.4 |
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First Amendment to Employment Agreement dated December 1, 2004
between the Registrant and Robert E. Ritchey (9) |
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31.1 |
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Certification of Chief Executive Officer of Periodic Report Pursuant
to Rule 13a-14(a) or Rule 15d-14(a). (9) |
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31.2 |
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Certification of Chief Financial Officer of Periodic Report Pursuant
to Rule 13a-14(a) or Rule 15d-14(a). (9) |
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32.1 |
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Certification of Chief Executive Officer of Periodic Report Pursuant
to Rule 13a-14(b) and 18 U.S.C. Section 1350. (9)* |
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32.2 |
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Certification of Chief Financial Officer of Periodic Report Pursuant
to Rule 13a-14(b) and 18 U.S.C. Section 1350. (9)* |
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(1) |
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Incorporated by reference to exhibits to the Companys 1995 Annual Report on Form 10-K for
the fiscal year ended February 28, 1995, filed with the SEC on May 30, 1995. |
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(2) |
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Incorporated by reference to the Companys Quarterly Report on Form 10-Q for the fiscal
quarter ended August 31, 1999, filed with the SEC on October 14, 1999. |
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(3) |
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Incorporated by reference to exhibits to the Companys Quarterly Report on Form 10-Q for the
quarter ended August 31, 2002, filed with the SEC on October 15, 2002. |
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(4) |
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Incorporated by reference to exhibits to Form 8-A/A (Amendment 3) filed with the SEC on May
9, 2001. |
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(5) |
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Incorporated by reference to exhibits to the Companys Current Report on Form 8-K, filed with
the SEC on May 30, 2002. |
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(6) |
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Incorporated by reference to the Companys Quarterly Report on Form 10-Q for the fiscal
quarter ended August 31, 2004, filed with the SEC on October 12, 2004. |
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(7) |
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Incorporated by reference to exhibits to the Companys Current Report on Form 8-K, filed with
the SEC on January 3, 2006. |
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(8) |
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Incorporated by reference to exhibits to the Companys Current Report on Form 8-K, filed with
the SEC on March 10, 2006. |
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(9) |
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Filed herewith. |
* |
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The certifications attached as Exhibit 32.1 and 32.2 accompany the Quarterly Report on Form 10-Q
pursuant to Section 906 of the Sarbanes-Oxley Act of 2002 and shall not be deemed filed by
the
Company for purposes of Section 18 of the Securities Exchange Act of 1934, as amended. |
25
SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant has duly caused
this report to be signed on its behalf by the undersigned thereunto duly authorized.
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INTERVOICE, INC. |
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Date: July 10, 2006
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By:
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/s/ CRAIG E. HOLMES |
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Craig E. Holmes |
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Executive Vice President and |
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Chief Financial Officer |
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26
Index to Exhibits
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Exhibit |
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No. |
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Description |
2.1
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Agreement and Plan of Merger dated November 18, 2005 by and among S1
Corporation, Edify Corporation, Edify Holding Company, Inc.,
Intervoice, Inc. and Arrowhead I, Inc. (7) |
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3.1
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Articles of Incorporation, as amended, of Registrant. (1) |
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3.2
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Amendment to Articles of Incorporation of Registrant. (2) |
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3.3
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Amendment to Articles of Incorporation of Registrant. (3) |
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3.4
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Third Restated Bylaws of Registrant. (6) |
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4.1
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Third Amended and Restated Rights Agreement dated as of May 1, 2001
between the Registrant and Computershare Investor Services, LLC, as
Rights Agent. (4) |
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4.2
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Registration Rights Agreement, dated as of May 29, 2002, between the
Registrant and each of the Buyers under a Securities Purchase
Agreement. (5) |
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4.3
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First Amendment to Third Amended and Restated Rights Agreement dated
as of May 29, 2002, between Registrant and Computershare Investor
Services, LLC, as Rights Agent. (5) |
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10.1
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Summary of the Fiscal Year 2007 Annual Incentive Compensation Plan (8) |
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10.2
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Employment Agreement effective May 8, 2006 between Registrant and
Craig E. Holmes (9) |
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10.3
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Employment Agreement effective May 8, 2006 between Registrant and
James A. Milton (9) |
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10.4
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First Amendment to Employment Agreement dated December 1, 2004
between the Registrant and Robert E. Ritchey (9) |
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31.1
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Certification of Chief Executive Officer of Periodic Report Pursuant
to Rule 13a-14(a) or Rule 15d-14(a). (9) |
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31.2
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Certification of Chief Financial Officer of Periodic Report Pursuant
to Rule 13a-14(a) or Rule 15d-14(a). (9) |
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32.1
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Certification of Chief Executive Officer of Periodic Report Pursuant
to Rule 13a-14(b) and 18 U.S.C. Section 1350. (9)* |
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32.2
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Certification of Chief Financial Officer of Periodic Report Pursuant
to Rule 13a-14(b) and 18 U.S.C. Section 1350. (9)* |
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(1) |
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Incorporated by reference to exhibits to the Companys 1995 Annual Report on Form 10-K for
the fiscal year ended February 28, 1995, filed with the SEC on May 30, 1995. |
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(2) |
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Incorporated by reference to the Companys Quarterly Report on Form 10-Q for the fiscal
quarter ended August 31, 1999, filed with the SEC on October 14, 1999. |
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(3) |
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Incorporated by reference to exhibits to the Companys Quarterly Report on Form 10-Q for the
quarter ended August 31, 2002, filed with the SEC on October 15, 2002. |
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(4) |
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Incorporated by reference to exhibits to Form 8-A/A (Amendment 3) filed with the SEC on May
9, 2001. |
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(5) |
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Incorporated by reference to exhibits to the Companys Current Report on Form 8-K, filed with
the SEC on May 30, 2002. |
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(6) |
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Incorporated by reference to the Companys Quarterly Report on Form 10-Q for the fiscal
quarter ended August 31, 2004, filed with the SEC on October 12, 2004. |
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(7) |
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Incorporated by reference to exhibits to the Companys Current Report on Form 8-K, filed with
the SEC on January 3, 2006. |
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(8) |
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Incorporated by reference to exhibits to the Companys Current Report on Form 8-K, filed with
the SEC on March 10, 2006. |
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(9) |
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Filed herewith. |
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* |
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The certifications attached as Exhibit 32.1 and 32.2 accompany the Quarterly Report on Form 10-Q
pursuant to Section 906 of the Sarbanes-Oxley Act of 2002 and shall not be deemed filed by
the
Company for purposes of Section 18 of the Securities Exchange Act of 1934, as amended. |