SECURITIES AND EXCHANGE COMMISSION
                             WASHINGTON, D.C. 20549
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                                    FORM 8-K


                                 CURRENT REPORT
                         PURSUANT TO SECTION 13 OR 15(d)
                     OF THE SECURITIES EXCHANGE ACT OF 1934


       Date of Report (Date of earliest event reported): January 20, 2004


                          Concord Communications, Inc.
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               (Exact Name of Registrant as Specified in Charter)




        Massachusetts                  0-23067                04-2710876
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(State or Other Jurisdiction        (Commission             (IRS Employer
   of Incorporation)                File Number)            Identification No.)


     400 Nickerson Road, Marlboro, Massachusetts                    01752
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         (Address of Principal Executive Offices)               (Zip Code)



       Registrant's telephone number, including area code: (508) 460-4646
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                                 Not applicable
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          (Former Name or Former Address, if Changed Since Last Report)










Item 7.  Financial Statements, Pro Forma Financial Information and Exhibits.

         (c) Exhibits.

          Exhibit Number           Description
          --------------           -----------
                   99.1            Form of press release dated January 20, 2004.


Item 12. Results of Operations and Financial Condition.

         On January 20, 2004, Concord issued a press release announcing its
results of operations for the quarterly period ending December 31, 2003. A copy
of the press release is attached hereto as Exhibit 99.1 and is incorporated
herein by reference.

         The following information, including the Exhibit Number 99.1 attached
hereto, shall not be deemed "filed" for purposes of Section 18 of the Securities
Exchange Act of 1934, as amended, nor shall it be deemed incorporated by
reference in any filing under the Securities Act of 1933, as amended, except as
expressly set forth by specific reference in such filing.








                                   SIGNATURES

         Pursuant to the requirements of the Securities Exchange Act of 1934, as
amended, the registrant has duly caused this report to be signed on its behalf
by the undersigned hereunto duly authorized.


                                            CONCORD COMMUNICATIONS, INC.



Date:  January 20, 2004        By:  /s/ Melissa H. Cruz
                                  --------------------------------------------
                                  Melissa H. Cruz
                                  Executive Vice President of Business Services,
                                  Chief Financial Officer and Treasurer








                                  EXHIBIT INDEX


         Exhibit Number           Description
         --------------           -----------

                  99.1            Form of press release dated January 20, 2004.